Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,222 Reviews)
Rating breakdown 27,222 reviews
5 Stars
23,336
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
One of the best phones i have ever purchased!
on April 5, 2025
Posted by: Sambooka
[This review was collected as part of a promotion.] 1. Insane Camera System (Again!)
200MP main sensor — but it’s not just about megapixels, it’s about insane computational photography. You’re basically carrying a DSLR that fits in your jeans. Periscope Zoom — 5x to 10x optical zoom with no pixelation nightmares.
Improved Nightography — Samsung’s low-light game is getting spooky good. Think “shoot a photo in a candle-lit dungeon and still see everyone’s pores” level.
2. Next-Level Display: 6.8" Dynamic AMOLED 2X — brighter than your future after that caffeine kick. Up to 3000 nits peak brightness — yes, you can actually see it on a sunny day, unlike your last phone. LTPO with variable refresh from 1Hz to 120Hz — buttery smooth when you need it, battery-sipping when you don’t.
200MP main sensor — but it’s not just about megapixels, it’s about insane computational photography. You’re basically carrying a DSLR that fits in your jeans. Periscope Zoom — 5x to 10x optical zoom with no pixelation nightmares.
Improved Nightography — Samsung’s low-light game is getting spooky good. Think “shoot a photo in a candle-lit dungeon and still see everyone’s pores” level.
2. Next-Level Display: 6.8" Dynamic AMOLED 2X — brighter than your future after that caffeine kick. Up to 3000 nits peak brightness — yes, you can actually see it on a sunny day, unlike your last phone. LTPO with variable refresh from 1Hz to 120Hz — buttery smooth when you need it, battery-sipping when you don’t.
3. Snapdragon 8 Gen 4 (For Galaxy): Custom-tuned chip that's straight-up optimized for Samsung — snappier than a clapback on Twitter. Efficiency gains and AI horsepower that’ll make even your smart fridge jealous.
4. Galaxy AI is Everywhere: Live call translation — like having a real-time interpreter in your ear. Generative photo editing — erase your ex and that photobombing squirrel. Writing assistant — for emails, notes, or even that weird poetry you don’t show anyone.
5. Titanium Frame: Lighter, stronger, sleeker — like upgrading from a Honda Civic to a stealth fighter. Still has that premium look, but now with less fingerprint-magnet drama.
6. S Pen Lives On: Hidden in the silo like a tiny wizard's wand — draw, write, sign PDFs, or just poke things.
4. Galaxy AI is Everywhere: Live call translation — like having a real-time interpreter in your ear. Generative photo editing — erase your ex and that photobombing squirrel. Writing assistant — for emails, notes, or even that weird poetry you don’t show anyone.
5. Titanium Frame: Lighter, stronger, sleeker — like upgrading from a Honda Civic to a stealth fighter. Still has that premium look, but now with less fingerprint-magnet drama.
6. S Pen Lives On: Hidden in the silo like a tiny wizard's wand — draw, write, sign PDFs, or just poke things.
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hi Sambooka, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love that you are so pleased with the capabilities and features of your new device. We love that you are capturing such amazing photos and videosand finding so many uses for the features of Galaxy AI. Please, reach out to us again in the future at any time if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
to good to be true but is!
on April 5, 2025
Posted by: FlipSalesWhips
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an absolute powerhouse, pushing the boundaries of what a smartphone can do. Beyond its stunning design and lightning-fast performance, it packs lesser-known features that truly set it apart—like AI-enhanced note summarization in Samsung Notes, and the ability to shoot in RAW format directly from Expert RAW for pro-level photography. It also includes satellite messaging support for emergency situations, and a powerful text-to-image generator built into Samsung's AI suite. This device isn’t just smart—it’s futuristic.
Value
5
Response from Samsung USBy R&R Team, May 1, 2025
Hi there FlipSalesWhips, thank you for your feedback on your Samsung Galaxy S25 Ultra. We absolutely love that you are so pleased with your new device, and finding that it even exceeds your expectations. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a good phone.
on April 5, 2025
Posted by: ak908yrfg
[This review was collected as part of a promotion.] The phone is very good and response time is very fast.The camera is also very good.
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi Ak908yrfg, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing that you are finding this device so great and responsive and that you are enjoying the usage of your camera. We have provided a link to the Samsung Support Team to o ffer additional assistance if you ever have questions or want to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Loyal Samsung girl
on April 5, 2025
Posted by: EtcRew
[This review was collected as part of a promotion.] This is my 8th Note/Ultra phone and they never let me down. I've only had my S25 Ultra for a month but I'm already impressed with the processor speed, camera features and clarity, and widgets.
Value
4
Response from Samsung USBy R&R Team, April 9, 2025
Hi there EtcRew, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love how pleased you are with the usage and capabilities of your new phone, and finding the speed enhanced from your previous device. We hope you have also found time to explore the features of Galaxy AI. We have provided links to a few resources to help you with this exploration, and also answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best for day to day life
on April 5, 2025
Posted by: XYSpace
[This review was collected as part of a promotion.] I love of this device seamless action across apps and games with pop up view and split screen. Also the ai is incredible with now breif I can be ready for the day. Also the ai photo and video enhancements are on point to real life.
The audio eraser is perfect for the load city I live next to. Lastly the ecosystem is all seamlessly connect with my Galaxy watch 7 and Galaxy buds 3 pro.
The audio eraser is perfect for the load city I live next to. Lastly the ecosystem is all seamlessly connect with my Galaxy watch 7 and Galaxy buds 3 pro.
Value
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi there XYSpace, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled that you are so pleased with the enhanced features of Galaxy AI like Audio Eraser and NowBrief, and that you are finding it so useful for a range of daily tasks. Please, reach out ot us again if you ever have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s25 ultra ✨️
on April 5, 2025
Posted by: Ilovechocolate
[This review was collected as part of a promotion.] I really love this phone it has a great camera and it's really fast and I love the screen watching TV on here is a great experience it's so clear and has a beautiful resolution
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Hey Ilovechocolate, we appreciate your feedback on yoru Samsung Galaxy S25 Ultra. We are thrilled to hear that you are so pleased with the quality of this new device including the camera and your streaming. We have provided a link to the full device manual to help you discover additional features like Galaxy AI, and to the Samsung Support Team to answer any questions. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 5, 2025
Posted by: Autotech
[This review was collected as part of a promotion.] Got this the first week it came out. AI is good and love the s-pen. Great seamless action across all apps
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Hey Autotech, thank you for sharing your thoughts about your Ssamsung Galaxy S25 Ultra with us. We couldn't be happier to hear how amazed you are with the usage of your device and are finding usage for the enhanced Galaxy AI features. Please, reach out to us again any time if you have questions or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Exactly What I Needed
on April 5, 2025
Posted by: Nomibro
[This review was collected as part of a promotion.] I’ve been using this Samsung device for a few weeks now, and I’m genuinely impressed with how consistent and smooth it performs. The screen is bright and sharp, which makes it great for watching videos or just browsing. Battery life is solid—I can easily get through a full day with regular use.
It feels well-built and responsive, and I haven’t noticed any lag while switching between apps or doing everyday tasks. I also like how clean and customizable the interface is.
Overall, it’s a dependable device that just works without causing frustration. Nothing overly flashy, but everything it does, it does well—and that’s exactly what I need.
Value
5
Response from Samsung USBy R&R Team, May 16, 2025
Hi Nomibro, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing how impressed you are with the usage of your device and finding it both smooth during usage, and the battery able to keep up with your throughout the day. Please, reach out to us again in the future if you ever have questions, or want to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US