Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
1
Galaxy s25 Ultra removing the Bluetooth feature ba
on May 31, 2025
Posted by: Brian enzada
Expertise:Expert
By removing the Bluetooth feature on Galaxy s25 Ultra you did a terrible decision I am one of the loyal Samsung customer for many many years my last best phone was not 20 Ultra 5G after that you guys fail to please me
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, June 2, 2025
Hi Brian Enzada, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important specific features of your device are to you every day. We have provided a link to an article to help you discover and integrate the redesigned S Pen features in to your usage. We have also shared a link to the full device manual that highlights the usage of hand gestures and voice commands you can use with your phone. Lastly, we have provided a link to the Samsung SUpport Team if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on May 31, 2025
Posted by: Sk3loverboi
[This review was collected as part of a promotion.] Love this phone. Has everything that I need. Great camera quality and battery life. Definitely would recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This beautiful, before I had the S23 Ultra I passe
on May 31, 2025
Posted by: Salgado
[This review was collected as part of a promotion.] I even use it to set my alarms, very good function!
Value
5
Written by a customer while visiting Samsung US
Posted by: Rachael
from Iowa
Expertise:Expert
Verified Purchase:Yes
Great experience! Always prefer buying direct. Awesome that they offer a military discount!
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really love it.
on May 31, 2025
Posted by: Kookie1975
[This review was collected as part of a promotion.] I use my Samsung for everything its like having a mini computer in your hand at all time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on May 31, 2025
Posted by: Destro
[This review was collected as part of a promotion.] This is by far the best phone I've ever used. I upgraded from an s21 and it's like night and day. The features are great and easy to use and the camera is amazing. And the galaxy Ai is a game changer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Satisfied with the Product Quality
on May 31, 2025
Posted by: Cdibono
[This review was collected as part of a promotion.] I’ve been using this product for several months now and I’m genuinely impressed by its performance and durability. The build quality feels premium and it works exactly as described. I appreciate the thoughtful design and how easy it is to use on a daily basis. It has definitely exceeded my expectations and become a reliable part of my routine. I would absolutely recommend it to anyone looking for something similar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 31, 2025
Posted by: Gujjuboy
[This review was collected as part of a promotion.] Review for Samsung Galaxy S25 Ultra (Purchased March 2025)
I’ve been using the Samsung Galaxy S25 Ultra since March, and overall, it’s been an impressive upgrade from previous Galaxy models.
I’ve been using the Samsung Galaxy S25 Ultra since March, and overall, it’s been an impressive upgrade from previous Galaxy models.
Pros:
Stunning Display: The 6.9-inch AMOLED display with 144Hz refresh rate is simply gorgeous. Colors are vibrant, and scrolling feels incredibly smooth.
Camera System: The quad-camera setup, especially the 200MP main sensor, delivers sharp, detailed photos even in low light. The zoom capabilities are also fantastic — the periscope lens offers clear shots at 10x and surprisingly usable results even at 30x.
Performance: Powered by the Snapdragon 8 Gen 4, this phone handles multitasking and gaming with ease. No lag, no stutter — just smooth performance.
Battery Life: Easily lasts a full day with heavy use. Fast charging (both wired and wireless) works as advertised.
Design: Sleek and premium feel. The titanium frame adds durability without making the phone too bulky.
Camera System: The quad-camera setup, especially the 200MP main sensor, delivers sharp, detailed photos even in low light. The zoom capabilities are also fantastic — the periscope lens offers clear shots at 10x and surprisingly usable results even at 30x.
Performance: Powered by the Snapdragon 8 Gen 4, this phone handles multitasking and gaming with ease. No lag, no stutter — just smooth performance.
Battery Life: Easily lasts a full day with heavy use. Fast charging (both wired and wireless) works as advertised.
Design: Sleek and premium feel. The titanium frame adds durability without making the phone too bulky.
Cons:
Software Bloat: One UI 7.0 is feature-rich, but still has some unnecessary pre-installed apps.
Size: Might be too large for those with smaller hands — definitely a two-handed phone.
Overall Rating: ★★★★☆ (4.5/5)
Software Bloat: One UI 7.0 is feature-rich, but still has some unnecessary pre-installed apps.
Size: Might be too large for those with smaller hands — definitely a two-handed phone.
Overall Rating: ★★★★☆ (4.5/5)
The Galaxy S25 Ultra is a powerhouse in every sense. If you’re into photography, gaming, or just want one of the most capable Android phones of 2025, this is a solid choice. Just be prepared for the size — and the price tag.
Value
5
Written by a customer while visiting Samsung US