Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(27,223 Reviews)
Open Ratings Snapshot
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Huy phammm
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My S25 Ultra: Absolutely Blown Away!
I've had my S25 Ultra for a while now, and I have to say, I'm absolutely loving it! This phone truly feels like a flagship in every sense of the word, delivering an experience that consistently impresses me.
Right off the bat, the display is a showstopper. Everything looks incredibly vibrant, sharp, and bright, whether I'm watching videos, Browse the web, or just scrolling through photos. It makes every interaction a pleasure.
And the camera system? Wow. Samsung has really outdone themselves. From stunning, detailed photos in broad daylight to surprisingly clear and bright shots in low-light conditions, it handles everything with ease. The zoom capabilities are also genuinely useful and produce impressive results.
Beyond that, the performance is exactly what you'd expect from a top-tier phone. Apps open instantly, multitasking is a breeze, and even demanding games run smoothly without any hiccups. Plus, the battery life has been excellent, easily getting me through a full day of heavy use without needing to scramble for a charger.
Overall, the S25 Ultra is a fantastic device that checks all the boxes. If you're looking for a premium smartphone that truly excels in every aspect, I highly recommend it.
How does that sound as a starting point? Do you want to add or change anyt
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on June 2, 2025
Posted by: maddawg138
[This review was collected as part of a promotion.] Came from an S22 Ultra and definitely was worth the upgrade. Between the galaxy AI, S pen, sharp contrast on pictures and look and feel made me glad I waited an extra year to upgrade my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Moisture sensor defect
on June 2, 2025
Posted by: Juanca
[This review was collected as part of a promotion.] In almost 80% of the times my phone's die, a moisture warning comes out. Blocking my charging port and it doesn't let me charge the phone back for a long period of time... The only solution that I found was using the wireless charging to bring him back alive and switching to wired charge when it reaches 2%.
In emergency situations have make me going thru really rough experiences
Value
2 out of 5
2
Response from Samsung USBy R&R TeamJune 3, 2025
Hey Juanca, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team and your warranty information to assist you in addressing and resolving this matter directly. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and Efficient
on June 2, 2025
Posted by: Emeraldjen
[This review was collected as part of a promotion.] I love it have Galaxy AI, I like how it can ask any questions and it answering quickly. I like the camera quality the pictures are emaculat. I enjoy the processing of this device it is fast and easy. I haven't used the stylus much but don't have any issues with it. The pictures are clear and getting to my sources have been easy. Only thing I would say is ibwish it was a tad bigger other than that I love this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An all-round Smartphone
on June 2, 2025
Posted by: Kubaj88
[This review was collected as part of a promotion.] I upgraded from a Note 20 ultra to this S25 ultra and the difference is surely clear.
From the handling to the performance speed. It started with the touch in my palm to the anti-glare screen, screen display and all the AI assist features. Magic eraser is my favorite though. I even got a compliment about the phone's display from a bank executive when I was at the bank.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 2, 2025
Posted by: MrD00pyTub
[This review was collected as part of a promotion.] I use my s25 ultra to watch videos and make calls and for what its worth its a great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
MASSIVE SPEED IMPROVEMENT!
on June 2, 2025
Posted by: Mosaic
[This review was collected as part of a promotion.] The speed at which the S25 opens and closes apps in addition to tasks within them is absolutely incredible! I'm coming from a 22 Ultra and it feels like a huge upgrade. I also use the AI tools in the Gallery app everyday! I've removed so many items from friends photos they've requested of me. The tools and speed at which they run is lightning speed. I love the new 25 Ultra!! Oh, and the speakers sound incredible! How do they pack so much bass and volume in such a tiny space?!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A full Super phone
on June 2, 2025
Posted by: TAATsamsung
[This review was collected as part of a promotion.] The AI program is very good, easy to use. It integrates into the phone quite well. I have always been a fan of Samsung phones. My first Samsung was a U600.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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