Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love this phone.
on June 3, 2025
Posted by: MrScooter
[This review was collected as part of a promotion.] This battery is great. I game and stream videos A LOT!! And the battery keeps up, no problem. The Galaxy AI Circle-to-search might be the most useful feature on a phone since texting. Use it at least 10 times a day. OS is smooth and fast, can't beat it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone
on June 3, 2025
Posted by: Izolain
[This review was collected as part of a promotion.] The camera is a fantastic upgrade from the Note 20 5g Ultra. It's fast and runs my heavy video games at high graphics efficiently. As for the Galaxy AI it's largely an optional feature for those who don't wish to use it. It's nice for notes if you are a student though.
Value
5
Written by a customer while visiting Samsung US
Posted by: BigRed
from Champaign, IL
Expertise:Expert
Verified Purchase:Yes
The best phone that I have ever owned. Great camera, bright screen even in bright sunlight.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!!!
on June 3, 2025
Posted by: Cpay1865
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the best one yet! I love how the Galaxy AI is so helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've Had a Lot of Samsungs; This One is the Best
on June 3, 2025
Posted by: Brandnewmeow
[This review was collected as part of a promotion.] This is an amazing unit. I so excited to try the new UI within the S25 series and I must admit it does NOT disappoint! Finally, we get a vertical scroll (long overdue) and while it took me some time to get used to, I can now appreciate the separation of notifications and system info on the top bar. It's clever and streamlined. I have the S25 Ultra; it's sleek, big, and beautiful to look at. Having Galaxy AI integrated into the phone has helped me a lot with productivity- I do a lot of work online in the retail/resale industry and I use Galaxy AI to bring up a quick analysis of marketing trends for popular products. Like the most recent Samsung Galaxy models, this one has a spectacular camera as well, with a great zoom. It's great for all the end of the school year events I've had to attend lately when I can't get a front row seat! Overall, I adore this phone and highly recommend it. It integrates flawlessly with my PC as well; great job Samsung...this one is going to be hard to beat!
Value
5
Written by a customer while visiting Samsung US
Posted by: V3tm
Expertise:Intermediate
Verified Purchase:Yes
I was looking foward to use this phone but im dissapointed. The 1tb keeps freezing on me. Its very frustrating. Resolucion is not better or even similar to the competition. I just got that magnifient tool.
Features
4
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, June 5, 2025
Hi there V3tm, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a troubleshooting guide to help you with the freezing you mention experiencing with your device. We have also shared a link to the full device manual to help you with the different display option settings. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended or you ever have questions. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT FEATURES
on June 3, 2025
Posted by: DENVERDAN1962
[This review was collected as part of a promotion.] AI features are great. Awesome tutorials.¡¡!!!!!!@@@!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Responsive
on June 3, 2025
Posted by: Mykei1
[This review was collected as part of a promotion.] I upgraded from a S22 Ultra to a S25 ultra. Overall the phone is a lot more responsive. I played around with AI features on my photos and I have to say I'm very impressed. You really can't tell the images were modified with AI. The phone runs much more efficient, I can be confident if I forget to charge my phone or don't have a charger available, my phone will last me at least a day and a half or more.
Value
5
Written by a customer while visiting Samsung US