Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Loving my new galaxy s25 Ultra ai is great and gem
on June 4, 2025
Posted by: Skrl07
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra. I'm really impressed with all its AI features and I use Gemini every day. The camera is top-notch and the screen is amazing. The battery life is excellent, and it charges super fast with the fast charger. Plus, the phone just works so well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love that I can customize everything
on June 4, 2025
Posted by: Nissyluxx
[This review was collected as part of a promotion.] Love how AI has helped me with captions and suggestions for my marketing platform. Can customize text and pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Latest smartphone technology from a global icon.
on June 4, 2025
Posted by: KpopRocks
[This review was collected as part of a promotion.] I'm utilizing the latest Galaxy flagship smartphone with its high performance prowess to communicate with interests while enjoying media with the highest entertainment enhancing technology on the market. I'm proud to show off my Samsung Galaxy S25 Ultra. I've yet tapped into the full potential of Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product exceptionally blew my mind.
on June 4, 2025
Posted by: Andres
[This review was collected as part of a promotion.] The samsung galaxy AI made it easy to use. I use my device for mostly everything from gaming to watching videos and streaming. I really enjoy my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on June 4, 2025
Posted by: Franco
[This review was collected as part of a promotion.] This new phone boasts incredible features that are sure to impress. The camera technology is truly groundbreaking, capturing stunning images with remarkable detail. Its processing speed makes multitasking seamless and effortless. The vibrant display brings content to life with vivid colors and clarity. It's an exceptional device that pushes the boundaries of mobile technology. The Galaxy AI technology works wonderfully and is well integrated to the point where it is very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Smartphone
on June 4, 2025
Posted by: yhpjxwl25
[This review was collected as part of a promotion.] This phone does it all! The screen is bright, vivid, and clear. The camera is one of the best on the market. The Galaxy AI features are cool, need to work out the bugs, but useful. Overall I'm very happy with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to navigate
on June 3, 2025
Posted by: Taylorade916
[This review was collected as part of a promotion.] It works very well for work and school. I have a Samsung monitor and washer and dryer so it's cool to have them all on one app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good, the screen fits well in your hand.
on June 3, 2025
Posted by: Freddy77good
[This review was collected as part of a promotion.] Artificial intelligence works poorly, sometimes it speaks to me in English, then in Russian, then in Spanish. And when I say: Look for something in America near money, but all the information I get is related to Russia and so on every time.The battery drains to 28% in 3 hours
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hey Freddy77good, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know it can be frustrating when your device is not aligning to your expectations in functionality. We have provided links to resources to help you with the battery life of your device. We have also shared a link to the Samsung Support Team to help you with the different languages experiences you mention when using the features of Galaxy AI. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US