Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(30,598 Reviews)
Open Ratings Snapshot
Rating breakdown 30,598 reviews
5 Stars
26,193
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
4 out of 5
4
Same Galaxy
on August 4, 2025
Posted by: Summerparks
[This review was collected as part of a promotion.] Same Galaxy, different year. It’s a great phone—Samsung always is—but honestly, I don’t really notice any upgrades from the one I had two years ago. If anything, the camera feels like it used to be better. Kinda wish I would’ve gone with the flip, but oh well, stuck with it now. I’ll always be loyal to Samsung, but I can’t say I’m super thrilled with what I spent vs. what I got this time around. Still better than anything else out there… just not quite what I was hoping for.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 4, 2025
Posted by: Chaos13
[This review was collected as part of a promotion.] Good phone. Easy to transfer information from old phone to new phone. Easy to understand how the phone works.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet has AI
on August 4, 2025
Posted by: ADWNEE
[This review was collected as part of a promotion.] Best phone I've ever had. I'm a Galaxy user for over 15 years now. I've used other brands as well, but nothing compares to Samsung when it comes to phones. Best ever made, from software to hardware. Best camera, best features, best battery, best icon layout. Never disappointed. I currently have another American brand as well, but Samsung will always be my primary phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device is wonderful for my needs
on August 4, 2025
Posted by: Jdpaxton1181
[This review was collected as part of a promotion.] I have no criticisms for this device and I particularly like the Galaxy AI functionality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Navigation and learning
on August 4, 2025
Posted by: Pikachu
[This review was collected as part of a promotion.] the phone has done everything I needed from it all the navigation tool on it are all up to date and real time . Its is great. The phone is up-to-date and fast. The touchscreen is very responsive and easy. The videos and photos are excellent quality. It's very durable and steady.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has cool features & nice quality
on August 4, 2025
Posted by: ESAHUERA
[This review was collected as part of a promotion.] I was very skeptical about getting this S25 Ultra but once i did i do not regret it the camera is amazing ! The phone has allot of features im still learning so far its been so good and i love the quality overall.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spectacular
on August 4, 2025
Posted by: Adegregs
[This review was collected as part of a promotion.] This phone is absolutely amazing. From the camera quality to the way the phone looks. Everything works flawlessly and having an spen makes things much easier when trying to be productive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this product
on August 4, 2025
Posted by: Skyleerose
[This review was collected as part of a promotion.] I use my phone for everything and every day. The picture quality is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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