Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,865 Reviews)
Rating breakdown 28,865 reviews
5 Stars
24,738
4 Stars
3,228
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Sweepstakes review
on August 15, 2025
Posted by: Crowdily
[This review was collected as part of a promotion.] This device is probably the best phone overall I've ever had. The Galaxy AI is spot on with any help I need. It runs games flawlessly even on max graphics, and barely heats up enough for me to worry even with a bunch of stuff running. The Ultra is the only way to go because of the durability of the device. Love it and definitely recommend it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera it's #1 and surpasses nikon
on August 15, 2025
Posted by: xhaustme
[This review was collected as part of a promotion.] I love the pen for drawing and capturing photos for great productivity
Galaxy AI is top 5 of all AI software
Galaxy AI is top 5 of all AI software
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My locked samsung
on August 15, 2025
Posted by: Krunch
[This review was collected as part of a promotion.] I liked the device for sure. However i wish i was able to just simply root it like super easy like the old s2!
Value
3
Response from Samsung USBy R&R Team, August 18, 2025
Hi Krunch, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are liking the usage and features of your device. We have provided links to the complete manual for your device, and to the Samsung Support Team to discover the full capabilities and align the settings of your device to your preferences. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Adolphus
from Midland Tx
Expertise:Intermediate
Verified Purchase:Yes
Master class and a cutting edge device. Exceptional camera quality performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I still trying to figure out details of my phone.
on August 15, 2025
Posted by: DanielBP
[This review was collected as part of a promotion.] I'm still trying to understand some of the details of my phone and how to use it to my advantage. I love having a wallet, so I can store my credit cards and membership cards. I still haven't used my pen and trying to figure out where I can use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 15, 2025
Posted by: Voltmaster
[This review was collected as part of a promotion.] Really enjoy this phone with its new galaxy AI and awesome camera. The zoom on the camera is amazing and the Galaxy AI makes things easier and informative. There is really nothing you cant find out about. It's like having a personal assistant that can answer anything. Very glad I upgraded from my S22.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, dependable, long battery life
on August 15, 2025
Posted by: Eric2224
[This review was collected as part of a promotion.] Great for gaming and streaming. Wat h alot of sports while at work. Cones through with great picture quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and no regrets purchase
on August 15, 2025
Posted by: Techtoyo13
[This review was collected as part of a promotion.] I use my phone for my life daily. I keep my schedule for the day of reminders. I have my shopping lists saved. Which I can add to by telling the galaxy Ai feature to add to list. I can ask the Ai about anything and get a clear and personalized answer everytime. Not just a general web search result from most browsers. The screen is perfect resolution for videos and/or gaming. I use mine to cloud game which means Im able to play majority of my owned games thru external cloud service. I pair a controller to my phone, prop my phone to good viewing angle, and I play happily. Wifi connection is great. Especially with wifi7 capabilities. The camera is awesome and has too many features to list. I think my favorite feature is being able to circle anything on screen and have Ai search it. Makes it so convenient for everything. No regrets buy.
Value
5
Written by a customer while visiting Samsung US