Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(30,290 Reviews)
Rating breakdown 30,290 reviews
5 Stars
25,929
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Why I love my S25ULTRA Phone
on October 1, 2026
Posted by: Queenie56
[This review was collected as part of a promotion.] I love my S25ultra phone because it is easy to use. I chose to go with a Samsung phone and I have no regrets. I have dropped this phone so many times and still do not have one scratch on my screen. I find it very easy to text with the keyboard because of the size of the the screen. I have had this phone for a year and I'm still finding new ways to use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone runs exceptionally fast and never let's
on October 1, 2026
Posted by: Camelman31
[This review was collected as part of a promotion.] I chose this phone because of the speed and the clarity. The S25 Ultra is the single best phone I've ever owned. It has all the features I could ever want and it continues to impress. I am not a technically savvy person by any means but when I chose this phone.... the ease of use was unexpected. I will never leave the Galaxy Series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible battery life.
on October 1, 2026
Posted by: Billy2deep
[This review was collected as part of a promotion.] Had the phone almost a year and its been on power save mode the whole time just to make it through the day.
Value
2
Response from Samsung USBy R&R Team, October 2, 2026
Hi there Billy2deep, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided links to resources to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Huge s series
on October 1, 2026
Posted by: Michael
[This review was collected as part of a promotion.] I had a s23 ultra before my 25 ultra and I loved it. I upgraded i believe last year to the 25 and it has been fantastic the larger screen helps alot since I have bigger fingers, the battery life is great between using it for work(service plumber so gps is used alot) and listening to music all day I rarely have to worry about charging it until I get home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Camera
on October 1, 2026
Posted by: S25Ultra
[This review was collected as part of a promotion.] I choose the S25 Ultra phone because the camera is excellent. The zoom feature allows you to zoom 100x and see all the craters on the moon. Regular pictures are great as well. The phone in general is a good size. Not too big and not too small. I just bought my daughter the S26 the zoom on camera is only 30x and the phone itself is rather small. It feels like it's geared more towards younger clientele, not that it's a problem just my thoughts and feelings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S25 ULTRA the best phone I've ever owned
on October 1, 2026
Posted by: ScorpLILY
[This review was collected as part of a promotion.] I selected the Samsung Galaxy S25 Ultra for review due to its exceptional overall appeal.
Battery longevity remains a primary consideration for users contemplating an upgrade; therefore, I am pleased to confirm that the Galaxy S25 Ultra demonstrates remarkable endurance, consistently maintaining a charge well beyond a full day of intensive use.
The device delivers performance that sets a new industry benchmark.
Equipped with the Snapdragon 8 Elite for Galaxy chip, the S25 Ultra offers superior power efficiency. The device exhibits rapid application loading speeds and manages multitasking requirements with seamless precision.
The camera system remains highly capable, featuring refinements that necessitate rigorous testing due to Samsung’s iterative adjustments to internal image-processing algorithms.
The visual fidelity of the S25 Ultra is highly impressive, with accurate color reproduction observed during high-definition video playback. Vibrant tones are rendered naturally without oversaturation, and contrast levels for complex color palettes are executed with excellent precision.
The display and audio quality are commensurate with the premium positioning of this device, offering an outstanding multimedia experience for both video and audio consumption.
Battery longevity remains a primary consideration for users contemplating an upgrade; therefore, I am pleased to confirm that the Galaxy S25 Ultra demonstrates remarkable endurance, consistently maintaining a charge well beyond a full day of intensive use.
The device delivers performance that sets a new industry benchmark.
Equipped with the Snapdragon 8 Elite for Galaxy chip, the S25 Ultra offers superior power efficiency. The device exhibits rapid application loading speeds and manages multitasking requirements with seamless precision.
The camera system remains highly capable, featuring refinements that necessitate rigorous testing due to Samsung’s iterative adjustments to internal image-processing algorithms.
The visual fidelity of the S25 Ultra is highly impressive, with accurate color reproduction observed during high-definition video playback. Vibrant tones are rendered naturally without oversaturation, and contrast levels for complex color palettes are executed with excellent precision.
The display and audio quality are commensurate with the premium positioning of this device, offering an outstanding multimedia experience for both video and audio consumption.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phones
on October 1, 2026
Posted by: DiDi18
[This review was collected as part of a promotion.] I've been using Samsung phones for years...I've never had any issues with any of them. The best phones 💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra: A True Powerhouse
on October 1, 2026
Posted by: Hillbilly
[This review was collected as part of a promotion.] The Galaxy S25 Ultra refines everything great about its predecessors into a near-perfect smartphone. Whether you are a heavy power user or a mobile photographer, this device absolutely delivers.
The titanium frame feels premium, and the flat display is a massive win for S Pen usability. Samsung’s anti-reflective screen coating is a game-changer—even in harsh sunlight, the display remains vibrantly readable with punchy colors and deep blacks.
The camera system continues to dominate. The primary sensor captures phenomenal detail, but the telephoto lenses are the real star. The zoom is sharper, faster, and more stable, making it easy to get crystal-clear shots from a distance. Low-light photography has also seen a leap, producing bright, noise-free images effortlessly.
Under the hood, the S25 Ultra is a beast. The latest processor handles intense multitasking and high-end gaming without breaking a sweat. Integrated Galaxy AI features feel intuitive, seamlessly assisting with quick photo edits and web summaries without feeling like a forced gimmick.
Battery life easily pushes through a full, heavy day of use. Paired with the always-handy S Pen, this phone operates as a true pocket computer. It sets the gold standard for premium smartphones and is worth every penny for those seeking an uncompromising experience. Highly recommended!
The titanium frame feels premium, and the flat display is a massive win for S Pen usability. Samsung’s anti-reflective screen coating is a game-changer—even in harsh sunlight, the display remains vibrantly readable with punchy colors and deep blacks.
The camera system continues to dominate. The primary sensor captures phenomenal detail, but the telephoto lenses are the real star. The zoom is sharper, faster, and more stable, making it easy to get crystal-clear shots from a distance. Low-light photography has also seen a leap, producing bright, noise-free images effortlessly.
Under the hood, the S25 Ultra is a beast. The latest processor handles intense multitasking and high-end gaming without breaking a sweat. Integrated Galaxy AI features feel intuitive, seamlessly assisting with quick photo edits and web summaries without feeling like a forced gimmick.
Battery life easily pushes through a full, heavy day of use. Paired with the always-handy S Pen, this phone operates as a true pocket computer. It sets the gold standard for premium smartphones and is worth every penny for those seeking an uncompromising experience. Highly recommended!
Value
5
Written by a customer while visiting Samsung US