Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,322 Reviews)
Rating breakdown 28,322 reviews
5 Stars
24,288
4 Stars
3,148
3 Stars
543
2 Stars
159
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Absolutely love this phone
on August 21, 2025
Posted by: Skunkworks
[This review was collected as part of a promotion.] I have been a Samsung fan since the Note 3 (yes, Im that old...). The S Pen has been an amazing feature that gives large hands and troll like finger the precision and delicate touch of a pixie. This one carries on the tradition. The screen is gorgeous, weight is manageable, battery life is incredible and the camera is better than some government spy satellites.
If you can swing it, spend the extra to get this phone. My wife and I both have one and it has made our marriage better as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone so far
on August 21, 2025
Posted by: Rc357mag
[This review was collected as part of a promotion.] I have had a samsung phone since the S7. Each phone has gotten progressively better than the last.
For what I use my phone for it wouldn't matter what phone I use, but samsung makes me want to find new and fun ways to incorporate it any time I can.
Using the galaxy Ai functions have helped in many ways also.
For what I use my phone for it wouldn't matter what phone I use, but samsung makes me want to find new and fun ways to incorporate it any time I can.
Using the galaxy Ai functions have helped in many ways also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on August 21, 2025
Posted by: Dough12
[This review was collected as part of a promotion.] I've had all the Ultra models from the S20 to this new S25 Ultra. The phones keep getting better, especially since AI has started to run everything. It's fast and does everything I need it to do as far as operating smoothly.
I have had some problems with taking pictures. One of the main reasons I keep updating year after year, is because I love photography and these cameras are great. It's been really hard to take night pics with the S25 Ultra because it just doesn't seem to wanna focus the way it's supposed to. I hardly have any problems during the day but night time shots are a pain to take.
Another feature I loved to use was using the S-Pen as a remote shutter. This really comes in handy if you're taking night time photos, especially of the stars, meteor showers, or trying to catch the Northern Lights. I got to capture some good photos of the Northern Lights, right here in Kentucky on this phone. It really did a great job. The S-Pen as a remote shutter feature was removed and it was almost a deal breaker for me. I use my Galaxy watch 5 Pro as the remote shutter now but I still don't like it as good as I did the S-Pen for this function.
AI is changing the way we do everything. The new AI search engine is very detailed. Maybe a little too detailed. There's ways to fix that though. All in all it's an awesome phone. It's fast in every category you can think of. I can't wait to see what the S26 Ultra has to offer.
I have had some problems with taking pictures. One of the main reasons I keep updating year after year, is because I love photography and these cameras are great. It's been really hard to take night pics with the S25 Ultra because it just doesn't seem to wanna focus the way it's supposed to. I hardly have any problems during the day but night time shots are a pain to take.
Another feature I loved to use was using the S-Pen as a remote shutter. This really comes in handy if you're taking night time photos, especially of the stars, meteor showers, or trying to catch the Northern Lights. I got to capture some good photos of the Northern Lights, right here in Kentucky on this phone. It really did a great job. The S-Pen as a remote shutter feature was removed and it was almost a deal breaker for me. I use my Galaxy watch 5 Pro as the remote shutter now but I still don't like it as good as I did the S-Pen for this function.
AI is changing the way we do everything. The new AI search engine is very detailed. Maybe a little too detailed. There's ways to fix that though. All in all it's an awesome phone. It's fast in every category you can think of. I can't wait to see what the S26 Ultra has to offer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm getting the device set up and already fell in
on August 21, 2025
Posted by: ScootyP624
[This review was collected as part of a promotion.] Still unboxing and am already loving the upgrades over my S24 ultra. Especially to the Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jorge
from LaGrange, GA
Expertise:Intermediate
Verified Purchase:Yes
Loved the experience and my phone. It's definitely the best option I could've made!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing!
on August 21, 2025
Posted by: MrChris
[This review was collected as part of a promotion.] This device offers comprehensive functionality and excels in productivity-focused applications. Acquired to facilitate mobile operations for my small business, the initial setup presented some challenges due to the absence of comprehensive manuals or guides. However, the integrated Galaxy AI has proven to be an invaluable asset, significantly aiding in the completion of this personally demanding process. The Galaxy AI demonstrates superior performance compared to Google's offering, particularly in streamlining tasks such as setting reminders and managing appointments, where it consistently delivers seamless results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 21, 2025
Posted by: Cattywampus11
[This review was collected as part of a promotion.] Great phone for everyday use but the ai features are my favorite specifically circle to search and generative edit
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a machine!
on August 21, 2025
Posted by: McBnum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is truly a powerhouse. From the moment I started using it, I could see how much thought went into both performance and design. The display is stunning—bright, sharp, and incredibly smooth, making everything from streaming to gaming a pleasure. The camera system is on another level, capturing detailed photos in any lighting condition, and the zoom is mind-blowing.
One of the standout features is Galaxy AI, which I’ve been using daily. Whether it’s summarizing notes, live translating conversations, or editing photos with AI-powered tools, it has made my work and personal life much more efficient. The AI suggestions feel natural and genuinely useful rather than just gimmicky.
Battery life easily lasts me a full day of heavy use, and charging is lightning-fast. I use the phone for work, school, streaming, and gaming, and it doesn’t miss a beat—no lag, no overheating, just pure performance.
Overall, the S25 Ultra is more than just a phone—it’s an all-in-one productivity and entertainment machine. If you’re looking for a device that can truly do it all, this is the one.
Value
5
Written by a customer while visiting Samsung US