Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(27,770 Reviews)
Open Ratings Snapshot
Rating breakdown 27,770 reviews
5 Stars
23,856
4 Stars
3,085
3 Stars
522
2 Stars
147
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,190
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5 out of 5
5
Very easy to sync to other devices.
on September 17, 2025
Posted by: Chevy4life
[This review was collected as part of a promotion.] I love samsung products altogether. Very easy to use and very simple for new users. I love smart things, samsug is the best in this department, easily bringing all smart devices to one place to use. Samsung has always been ahead in technology. Keep the future coming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on September 17, 2025
Posted by: Pill Clinton
from Washington
Expertise:Expert
Verified Purchase:Yes
Significant upgrade from the s22 ultra. Battery life for heavy user is a little over two days.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, super-fast .
on September 17, 2025
Posted by: Denis
Expertise:Intermediate
Verified Purchase:Yes
Phone is super-fast with a smooth operating system.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Customization Powerhouse
on September 17, 2025
Posted by: Mari101
[This review was collected as part of a promotion.] Samsung understands that true innovation is about giving the user control,and the S25 Ultra is the embodiment of that philosophy. I've customized everything: the always-on display, the side key, the app icons, and even the color palette of my OS to match my wallpaper. But the real magic is how Galaxy AI integrates into this. It suggests customizations I hadn't even thought of! The generative edit feature in the camera lets me customize photos in ways that were previously impossible, and the AI wallpaper engine creates unique, personalized art for my home screen. This phone is a chameleon, constantly adapting and evolving to fit my style and needs. It feels like it was built just for me. The ultimate tool for personal expression, powered by intelligent tech.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features with this product
on September 17, 2025
Posted by: Wyk3dDoll
[This review was collected as part of a promotion.] Love the new galaxy AI feature. Love uses my phone for streaming music and movies Gameplay is awesome. New and improved updates constantly!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well rounded and polished phone
on September 17, 2025
Posted by: Winnybob
[This review was collected as part of a promotion.] I use my phone as my main computer. Gaming, emails, work, relaxing etc.
This phone is powerful enough to handle the most demanding game and has a good enough batter to get me through a day of work.
I've only had it about a week, upgrading from the S23 Ultra. This phone just feels more polished and refined. It's much snapier and has much better battery life.
The Galaxy AI features are a lot more useful and convenient than I expected.
I'm very happy with my purchase. I hope to use this phone for many years to come!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only thing I buy
on September 17, 2025
Posted by: Ddsbabes
[This review was collected as part of a promotion.] I have been a Samsung customer for over 20 years it's the only thing I will own the new phone is amazing takes great pictures and has a clear crisp sound
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on September 17, 2025
Posted by: Jimjimjim
[This review was collected as part of a promotion.] So, I've been using the new Samsung Galaxy S25 Ultra for a while now, and I have to say, it's pretty incredible. From the moment I picked it up, I could feel the small design tweaks. It's still a big phone, but the more rounded corners and slightly lighter feel make it much more comfortable to hold for long periods. Honestly, it just feels premium.
But the thing that blew me away right from the start is the screen. The 6.9-inch display is hands-down the best I've ever seen on a phone. The brightness is insane—I can be outside in direct sunlight, and the screen is still perfectly clear, no squinting needed. And the colors are so vibrant and rich; watching videos on this thing is a treat. The 120Hz refresh rate also makes everything so smooth, whether I'm scrolling through social media or playing a game.
When it comes to power, this phone is a total beast. I've thrown everything I can at it, from demanding games like Genshin Impact to running multiple apps at once, and it just doesn't slow down. The Snapdragon 8 Elite chip inside is no joke. I was a bit worried about the battery since it's the same size as last year's, but the efficiency improvements are real. I can easily get through a full day of heavy use, and I’m not constantly looking for a charger.
And the best camera and the best AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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