Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,957 Reviews)
Rating breakdown 27,957 reviews
5 Stars
23,972
4 Stars
3,109
3 Stars
535
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Galaxy S25 Ultra = Game-Changer
on September 25, 2025
Posted by: Naturally Healthy
Galaxy S25 Ultra = Game-Changer 🚀
Loving this phone! The screen is stunning, the performance is lightning fast, and the camera is insane 🤩. Best part? The battery never dies. Seriously, I go all day (sometimes two!) without even thinking about charging. Samsung knocked it out of the park with this one. 💯
Loving this phone! The screen is stunning, the performance is lightning fast, and the camera is insane 🤩. Best part? The battery never dies. Seriously, I go all day (sometimes two!) without even thinking about charging. Samsung knocked it out of the park with this one. 💯
Response from Samsung USBy R&R Team, September 26, 2025
Hi Naturally Healthy, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be such a game changer with the enhanced speed, camera, and battery life of your device. We would love to hear from you again any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Internal firmware stacking user caution
on September 25, 2025
Posted by: CVRBNGRWND
[This review was collected as part of a promotion.] With internal firmware And esim stacking be careful you don't get lost in your own private network ... You will... And it's too much for most users....
Bitmine much but the AI will fight you eternally with the coming graphics from unreal....
We are all DOOMED.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Phone
on September 25, 2025
Posted by: JennHD
[This review was collected as part of a promotion.] I upgraded from a 22 ultra. This phone is similar in size yet lighter in weight. The galaxy ai is helpful and responds quickly. The photos are sharper than the 22.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great for my streaming.
on September 25, 2025
Posted by: ASSASSIN
[This review was collected as part of a promotion.] This phone has been great when I stream. (It hasn't lagged once) the Galaxy AI feature has also been great. I mainly uses it for weather and music but it hasn't let me down once. Honestly a 10/10 purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well worth it
on September 25, 2025
Posted by: JMoonE
[This review was collected as part of a promotion.] I've had the device for at least 6 months and still have not used all it has to offer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on September 25, 2025
Posted by: AyeRose
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an excellent phone. The size is perfect to use with one hand but large enough to have great details on pictures or social media.
The camera is phenomenal. It takes amazing pictures and is very easy to use. The only downside is the loss of the S pen acting as a remote camera clicker.
The sound quality is also great, both as a speaker and a phone.
Overall, I highly recommend.
The camera is phenomenal. It takes amazing pictures and is very easy to use. The only downside is the loss of the S pen acting as a remote camera clicker.
The sound quality is also great, both as a speaker and a phone.
Overall, I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Software performance
on September 25, 2025
Posted by: Nosair88
[This review was collected as part of a promotion.] Samsung one of the best interfaces platforms for android phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Calendar Feature Repeat Option
on September 25, 2025
Posted by: ImJustLydia
from Los Alamitos, CA
Expertise:Intermediate
The Samsung S25 Ultra is a convenient for all my needs except for one feature. On calendar, I'd like to add my payday dates on calendar but I do not have the option to repeat twice a month or approximately. I'd like to see that feature added once again. It used to have it in past models. It's missing on my current model.
I would recommend this to a friend!
Features
2
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there ImJustLydia, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important being able to keep track of important dates and information are to you every day. We have provided links to the complete manual for your device, and to the Samsung Support Team to help you best align the settings of your device to your needs and preferences. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US