Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,928 Reviews)
Rating breakdown 27,928 reviews
5 Stars
23,951
4 Stars
3,102
3 Stars
534
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Love the "pen" and the AI features
on October 1, 2025
Posted by: L2theT
[This review was collected as part of a promotion.] Galaxy AI is fun to explore all the different things that can be accomplished. The 25 Ultra is very responsive and the usefulness of the phone is fantastic. Camera functions are very nice also. Totally recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is an amazing phone
on October 1, 2025
Posted by: Chickenmcnalga
[This review was collected as part of a promotion.] I love the ai and the phone is fast and great camara is amazing with videos so smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a phone that has worked very well for me, I
on October 1, 2025
Posted by: LEON07
[This review was collected as part of a promotion.] Samsung is a device that has proven to be innovative in the technology market. Their designs are attractive and seek to meet the needs of users. In addition, their displays offer exceptional image quality, enhancing the viewing experience. Battery life and overall performance of the device are also highly valued aspects. In short, Samsung stands out for its commitment to quality and constant innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the pen and the ai
on October 1, 2025
Posted by: Memphis420
[This review was collected as part of a promotion.] I really enjoy the coloring and the pens stalls of the a I could probably use some work.But overall I really enjoy the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A huge upgrade from my previous phone
on October 1, 2025
Posted by: Keko1354
[This review was collected as part of a promotion.] The screen resolution is some the best I've seen and is very noticeable when I'm playing fast paced online games where resolution is very important.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Orem, Utah
Expertise:Intermediate
Verified Purchase:Yes
Its a amazing, but camera could be better. Increase the mp of camera selfie.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Chase
Verified Purchase:Yes
It's a good phone but after barley a week and a half of ownership the display had a weird spot on it when it was off and on. Sent it to Samsung and the had to replace a board and fixed the screen a little. That spot is still there.
Response from Samsung USBy R&R Team, October 2, 2025
Hey Chase, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We know how important the uninterrupted viewing experience of your device is to you. We have provided a link to an article to help you with the spot you mention on your display. We have also shared a link to the Samsung Support Team to offer further assistance if this frustration continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pink lines or dead pixels on Galaxy phone or tablet's display
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Cellular Device
on October 1, 2025
Posted by: Silentdreams
[This review was collected as part of a promotion.] Had the phone 6 months. No complaints. Easy to use, comfortable in the hand. I even use the pen more in this model than previous pen models. Galaxy AI is decent. Photo quality is outstanding.
Value
5
Written by a customer while visiting Samsung US