Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(28,959 Reviews)
Rating breakdown 28,959 reviews
5 Stars
24,817
4 Stars
3,238
3 Stars
560
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
I will always chose a Galaxy!
on August 10, 2026
Posted by: ILoveMyGalaxy
[This review was collected as part of a promotion.] I absolutely love my Galaxy S 25 Ultra. Each model they come out with gets better and better. They are so functional and helps me to keep my appts on schedule, stay up to date with emails and social media. I also use it for work. IPhones are too complex and over rated. I will always chose a Galaxy phone over any other phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsung phone
on August 10, 2026
Posted by: Paptru19
[This review was collected as part of a promotion.] I chose Samsung because my husband owns all their products, which turned out to be a great decision. The camera on the Galaxy is excellent—you can take super close-up shots! My only complaint is that I miss the Bluetooth functionality on the S Pen, which was available in previous models (like 2023 and 2024). Taking photos remotely with the stylus was really useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy s25 ultra
on August 10, 2026
Posted by: Heftylefty4585
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra all day over the other products samsung is the only thing I'll ever own nothing will ever change that 💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra is an impressive flag
on August 10, 2026
Posted by: Hammerman
[This review was collected as part of a promotion.] I chose the s25 from an upgrade from the s10. Has all the features I need and still get some upgrades from the s26. I mostly use the navigation since I drive alot and the Google and Gemini AI works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing better
on August 10, 2026
Posted by: Lex440
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra and utilize it like a computer. Besides phone calls, i have video meetings, play games, research stuff, navigation assistance, listen to music, watch movies, take photos, social media updates, translations, AI research, buy stuff, request a Lift/Uber, and order food.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Couple Issues
on August 10, 2026
Posted by: LalaRed
[This review was collected as part of a promotion.] So phone seems to get hot also digitizer goes out far to easy needs to be sturdier then that.
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hi LalaRed, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how disappointing it can be when your device is not functioning as intended or expected. We have provided a link to an article to help you with the temperature of your device. We have also provided a link to the Samsung Support Team to assist you further if this matter continues or you have questions about any additional capabilities of your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love how easy it is to navigate & understand
on August 10, 2026
Posted by: Dragonsnaps
[This review was collected as part of a promotion.] I chose this because of how easy it is to navigate and use the options that I need. I love the stylus option for fine tuning things. Would definitely continue to stay with this series and my husband agrees as he as one as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smartphone I ever had.
on August 10, 2026
Posted by: GalaxyFanForEver
[This review was collected as part of a promotion.] I chose Galaxy S25 Ultra because I wanted a phone that is closer to the Note line. I had multiple versions of the Note, which I loved. S25 Ultra exceeded my expectations. I am a power user and never felt any sluggishness. The phone is very snappy and smooth.
I use the phone for work, banking, payments, listening music, streaming videos and movies, for taking pictures and a vast variety of productivity tasks. The phone helps me to be organized and enables me to take care of daily tasks regardless of where I am.
The screen is crispy. I don't remember experiencing any glare. Colors are very vibrant. Images look quite natural.
Battery life is excellent for someone who is on the phone all the time.
Overall, I am very happy with my Galaxy S25 Ultra so far.
Value
5
Written by a customer while visiting Samsung US