Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
The Galaxy S25 Ultra is AWESOME!
on October 8, 2025
Posted by: Toptier
[This review was collected as part of a promotion.] I use my galaxy s25 ultra for work and personal use and everything about it is amazing. It has all the features I need.
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Apps are easily available for download
I love everything about it. The only thing I do not like about it is the talk to text. It's not very good. It seems to take a while for it to
Know exactly what you were trying to say. It tends to put out the wrong message as far as words that sound like numbers and numbers that sound like words, I have to constantly recorrect it by typing that portion out. Other than that, it seems to be great. I've had no other issues. The Galaxy AI is very efficient. It seems to know mostly what I'm asking and looking for and gives me the correct answer of the question almost every time. I would highly recommend it to anyone who needs a dependable phone for school, work or even just for personal use!
Value
5
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Toptier, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are finding this device to be so easy to use, and useful for such a range of daily tasks. We have shared a link to the Samsung Support Team to offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome pictures
on October 8, 2025
Posted by: Bearman
[This review was collected as part of a promotion.] I have used Samsung phones for years. I like the quality of their phones. They have good battery life. I got the s25 ultra not only for the quality of the phones and it's features but for the camera. It takes great pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Smartest, Sharpest Phone I’ve Ever Owned
on October 8, 2025
Posted by: SlapsRUS
[This review was collected as part of a promotion.] The Galaxy S25 Ultra takes everything I loved about the previous models and levels it up in every way. The display is unbelievably crisp and bright, making photos, videos, and games look lifelike even under direct sunlight. Performance is lightning-fast — apps open instantly, multitasking is seamless, and battery life easily lasts me a full day of heavy use.
What really stands out is Galaxy AI. The on-device tools actually make a difference: text summarization, image editing, and voice-to-text are smooth, accurate, and surprisingly intuitive. The camera system is also phenomenal — sharp detail, natural color, and excellent low-light results.
I use mine daily for work, gaming, and creative projects, and it’s never skipped a beat. From design to speed to smarts, the S25 Ultra is everything a flagship should be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Speed, style and surprise
on October 8, 2025
Posted by: Mperez7791
[This review was collected as part of a promotion.] I was suprise how fast this phone is. I have had this phone for 3 months and I'm surprised how it handles everything that use my phone for, from taking pictures to doing some light editing. Plus AI is a plus in my everyday tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great, I love it..
on October 8, 2025
Posted by: Myultra2025
[This review was collected as part of a promotion.] I love all the functions in the phone, I enjoy playing games, taking pictures, listening music, streaming, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on October 8, 2025
Posted by: Baker55
[This review was collected as part of a promotion.] I watch YouTube and play games at times.make and receive calls. messaging..taking pics..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the Cost.
on October 8, 2025
Posted by: matt
from san antonio, texas
Expertise:Intermediate
There are too many useless apps loaded onto the device by the manufacturer. They market the phone based on its AI performance, but it has little appeal. The fit and finish could be improved. It is too large to be on a belt clip. In addition, the screen scratches too easily. I'll resell this and buy an unlocked older phone. I regret the purchase; it is genuinely not worth the money. At this price point, I expect a phone that is tough, well-made, has plenty of storage, has long battery life, and is not laden down with ridiculous apps.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, October 8, 2025
Hi there Matt, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. Your feedback is invaluable to us as we continue to strive for innovation and devices that truly excite our customers during usage every day. If you are finding the display to be scratching too easily, we do offer screen protectors for your device for the additional peace of mind. If you are wanting to wear your phone on your belt with the clip but finding this device to be too large for that usage, the Samsung Galaxy S25, or Galaxy S25+ may have the size and weight you are seeking. Lastly, we have provided a link to the complete manual for your device to discover additional ways that the features or Galaxy AI can enhance your experience, and another to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
My Forever Phone
on October 8, 2025
Posted by: Ebonyblue
[This review was collected as part of a promotion.] If I could keep this phone forever, I would!! The system operates clean and quick with no lagging. All applications are easy to access, use, and many are free. I love the updates as they enhance my device in a major way everytime as well as keep all functionality ahead of the game. The clarity of the images are crystal clear and precise with a variety of editing options. Lastly, the storage on my Samsung is unmatched. I will always be a Samsung girlie 😊
Value
5
Written by a customer while visiting Samsung US