Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: SD SD
from TX
Expertise:Expert
Verified Purchase:Yes
Good value for money. Good value for money. Good value for money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone amazing features!
on October 9, 2025
Posted by: Meagana13
[This review was collected as part of a promotion.] Great phone would recommend! Loved the 24 ultra and this one is j7st as great! Amazing camera and AI helps with so many different situations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoy features of this android. Fast & reliab
on October 9, 2025
Posted by: Ladybug420
[This review was collected as part of a promotion.] Galaxy ai is wonderful. I especially love the pen that's removable with a click of a button.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Spring , Texas
Expertise:Intermediate
Verified Purchase:Yes
My wife loves her phone. Won't go anywhere without it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has some great features
on October 9, 2025
Posted by: Shadownox
[This review was collected as part of a promotion.] Some of the great features in the S25 Ultra are the enhanced Galaxy AI, the 100x zoom, the 5000mAh battery and much more. The Galaxy AI has some great features like Cross-App action to help perform multiple task at once. Some new AI features after the recent update are also helpful. One of those features are Now Brief. Now Brief is extremely useful if you forget things a lot, it can tell you reminders and tasks that you have set, you can also customize it to what you want to see. The 100x zoom, the quality is great when it comes to taking photos using the 100x zoom, the pictures come out better then you can imagine, the details in the photo are going to look great. The 5000mAh battery can last up to 2 days depending on how often you use it. Another feature that I think is great is the processor, the Snapdragon 8 Elite. The Snapdragon 8 Elite is an extremely good processor for high performance games that uses a lot of details to run and perform better but with one cost and that is the battery life, the Snapdragon 8 Elite uses a lot of battery meaning that the battery life is going to deplete much faster then usual.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matchomen
from Boston MA
Expertise:Expert
Verified Purchase:Yes
I love this phone , he is the best u can buying its very perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hello Matchomen, thank you for your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear how much you love this phone, and think it's the best option available on the market right now. We have provided a link to the full manual for your device to assist you with additional features available on your device, like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Still best in class!
on October 9, 2025
Posted by: Spectre
[This review was collected as part of a promotion.] What's not to love. The flagship Galaxy series just keeps getting better! The addition of Galaxy AI features just elevates my experience for everything that I use my phone for and I use it for everything! It is my phone, laptop, tablet, and general counsel to the world!
Value
5
Response from Samsung USBy R&R Team, October 9, 2025
Hey Spectre, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you love this device, and how much you have seen improvement with every device you've had in the past. We have shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Truly a SMART phone
on October 9, 2025
Posted by: BluntBee
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse that sets a new benchmark for flagship smartphones. Its sleek, premium design with the titanium frame feels solid in hand, and the stunning edge-to-edge display is truly breathtaking. The 6.8-inch Dynamic AMOLED 2X screen delivers vibrant colors, deep blacks, and an ultra-smooth 120Hz refresh rate, making everything from scrolling to streaming look flawless.
Performance is blazing fast thanks to the latest Snapdragon processor and ample RAM, allowing seamless multitasking, gaming, and productivity. The battery life is impressive, easily lasting a full day even with heavy use, and the fast charging gets you back to 100% in no time.
The camera system is where the S25 Ultra truly shines. The 200MP main sensor captures exceptional detail, while the improved zoom and low-light performance make every shot look professional. The built-in S Pen remains a unique advantage, perfect for quick notes, editing photos, or precise navigation.
Samsung’s software feels smooth and refined, with smart features that enhance the overall user experience. Whether you’re a power user, a content creator, or just someone who wants the best, the S25 Ultra delivers on all fronts. It’s easily one of the best smartphones of the year.
Value
5
Written by a customer while visiting Samsung US