Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,314 Reviews)
Rating breakdown 27,314 reviews
5 Stars
23,413
4 Stars
3,030
3 Stars
532
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Best complete phone
on October 10, 2025
Posted by: Kjmaxgo
[This review was collected as part of a promotion.] Every phone has drawbacks, but Galaxy S25 Ultra has achieved perfection. Battery, screen, processing power, cameras and accessories like the pen are best in class.
The Samsung ecosystem is a plus.
The Samsung ecosystem is a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone
on October 10, 2025
Posted by: RaqSee
[This review was collected as part of a promotion.] I love my S25Ultra. I have always been a Samsung Galaxy lover. Front the the 1st S series to the Note series and now the S25 Ultra. The advanced features are awesome. The new Gemini /AI features are also super cool. I can do almost anything with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very advanced
on October 10, 2025
Posted by: khiida03
[This review was collected as part of a promotion.] I use it for my work I have all my account in this phone basically I move around with this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product.
on October 10, 2025
Posted by: Bluethunder
[This review was collected as part of a promotion.] My new device (s25 ultra) is fantastic, lots of new features and still the same easy device to navigate. An addition the new AI feature does make for quick searches and hands free experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Apex of Smartphone Tech.
on October 10, 2025
Posted by: PNWVillain
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra doesn’t just raise the bar — it melts it down and forges a new one out of titanium. From the moment you pick it up, it feels less like a phone and more like a precision-built instrument. The titanium frame, the nearly unbreakable glass, and that 6.9" QHD+ AMOLED display — it’s all unapologetically premium. Every swipe across that 120 Hz screen feels like silk on ice. Under the hood, Samsung packed it with the Snapdragon 8 Elite and 12 GB of RAM, and it shows. Everything runs at warp speed — apps, multitasking, editing, gaming — it doesn’t flinch. This thing doesn’t just perform; it flexes. The real showpiece, though, is the camera system. The 200 MP main lens, a 50 MP ultra-wide, and dual telephoto lenses (3× and 5× optical) pull off wizardry I didn’t think was possible in a phone. Zoomed shots hold insane detail, and night photos look like they were taken with a pro rig. The AI processing finally feels like it’s helping, not guessing. Software-wise, One UI 7 and Android 15 feel refined, fluid, and smart in ways that make other phones feel dated. The built-in "Galaxy AI" tools — live translation, message assist, and that slick circle-to-search — are more than gimmicks; they actually save time and feel natural once you use them. Battery life holds strong with its 5,000 mAh cell easily pushing through a full day and night of use, though the 45 W charging still feels like Samsung’s playing it safe. Its the most complete smartphone I’ve ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on October 10, 2025
Posted by: Mandapanda125
[This review was collected as part of a promotion.] Phone is incredible love the camera and how smooth the system runs. Galaxy ai is amazing on it.
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Mandapanda125, we appreciate you sharinig your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so pleased with the usage and capabilities of your new device. We hope you'll reach out to us again in the future any time you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best of all times
on October 10, 2025
Posted by: Tinaray
[This review was collected as part of a promotion.] Hands down this phone is by far truly remarkable, I don't know alot about it but the camera is amazing I maen amazing. It takes some of the most powerful photos I have ever seen. And really just want to thank you for helping me pursue my dream in photography.
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Tinaray, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features of your device, especially the camera that is allowing you to chase your dreams. We have provided a link to the Samsung Support Team to offer assistance if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The upgrade I did not know I needed!
on October 10, 2025
Posted by: Leepbby
[This review was collected as part of a promotion.] My Galaxy S25 Ultra, I have to say is the most competent phone I have had to date with ALL THE BELLS 🔔 and WHISTLES 😙. The use of A.I. has been a lot of fun and unknowingly very useful. From answering questions to helping me form writings giving me multiple options in how they are summarized and just so much more.
My galaxy s25 ultra and the galaxy line is the only phone I have been using since the galaxy s9. I have gone through my share of many versions of this phone and I can with all accounts state that they just keep getting better and better.
I use my phone for everything from streaming movies, listening to my audio books, my online shopping, being informed about news and updated issues going on in the world.
The music sounds amazing, the many, many options for themes on the phone are spectacular through galaxy theme store.
I absolutely LOVE my s-pen, there is just so much I love and use my phone for, "THIS" phone for that it is definitely a necessity in my everyday life.
The music sounds amazing, the many, many options for themes on the phone are spectacular through galaxy theme store.
I absolutely LOVE my s-pen, there is just so much I love and use my phone for, "THIS" phone for that it is definitely a necessity in my everyday life.
I Could not ask for better quality photos, applications, and just anything I could think of when it comes to just an overall AMAZING PHONE!
I think I'm extremely happy with my Galaxy S25 ultra phone, don't you?
Value
5
Response from Samsung USBy R&R Team, October 10, 2025
Hi there Leepbby, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so thrilled with all of the different features of your device, that you are finding Galaxy AI both enjoyable to use and helpful to you, and that you are enjoying your streaming, reading, and shopping with your device. We have provided a link to the Samsung Support Team for your convenience. They can offer their expertise any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US