Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,286 Reviews)
Rating breakdown 27,286 reviews
5 Stars
23,389
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
A++++ Explains it all.. You will realize for ursel
on October 16, 2025
Posted by: LadyMizzy48
[This review was collected as part of a promotion.] I have always enjoyed having any samsung devices but having the s25 ultra is a experience of its own. Using A.I is on another level especially when you know exactly what you want or is trying to create. Its literally like having the best laptop in a phone. I can't even start to explain. You JUS NEED TO GET YOURSELF A SAMSUNG S25ULTRA TO KNOW..
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there LadyMizzy48, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the experience you've had with this device, and that you are finding it so singular in the market. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S25 Ultra!
on October 16, 2025
Posted by: LongtimeGalaxygirl
[This review was collected as part of a promotion.] A Senior's Delight: The Galaxy S25 Ultra Experience
Enhanced Viewing Experience
• I love my phone!
• I'm an older American and the 6.9" screen let's me see details, better than any phone I've ever had!
AI-Powered Productivity
• Galaxy AI has so many cool features, from editing photos to researching and summarizing subject matter, proofreading reports and brainstorming new ideas that set me apart, making me a superstar at work.
Health and Wellness Tracking
• Managing my health with Samsung Health is a breeze too.
• I can monitor my blood pressure and heart rate, count my steps and monitor my sleep!
Smart Features and Automation
• Bixby still checks my messages, makes hands free calls and wakes me up from my naps.
• With just a few clicks, Modes and Routines manages my smart home by turning lights on/off, setting the temperature and even telling my sprinklers when to water the grass.
Overall Satisfaction and Future Outlook
• Overall my Galaxy S25 Ultra with Galaxy AI has giving me the gift of time.
• I love my Galaxy s25 Ultra with Galaxy AI!
• Can't wait to see what they come up with next!
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there LongtimeGalaxygirl, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are ecstatic to know you are having such an amazing experience with your device, and finding so many amazing features that help you streamline so many of your daily tasks, and needs. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely gorgeous
on October 16, 2025
Posted by: Dilshan
[This review was collected as part of a promotion.] Best phone in the market by far.. 5 stars all the way
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there Dilshan, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are so pleased with the usage of your device, and that you are finding it to be the best device on the market. We have provided links to resources to help you fully discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad, but missing the Fold
on October 15, 2025
Posted by: Jigglenautt
[This review was collected as part of a promotion.] Not bad at all. Great phone, Galaxy AI and all, but I miss the bigger screen on the Fold. Too bad the Fold line is not there yet.
Value
4
Response from Samsung USBy R&R Team, October 16, 2025
Hello there Jigglenautt, we are so pleased to hear that you are enjoying the usage and capabilities of your Samsung Galaxy S25 Ultra. We love that you are finding uses for the enhanced features of Galaxy AI. We hope you'll reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Dont hesitate to get it
on October 15, 2025
Posted by: Bethpooh1983
[This review was collected as part of a promotion.] Everything about this phone is amazing. The Galaxy AI just makes it so much better. Amazing images!!!!
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hey there Bethpooh1983, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are having such an amazing experience with your device, and that you are finding Galaxy AI to be such an enhancement to the way you take photos and videos on your device. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra the best flagship on the market
on October 15, 2025
Posted by: Sam1234
[This review was collected as part of a promotion.] I love the feeling of holding this flagship phone, it feels premium. The features are not new to me, but enhanced than the previous versions and ahead of other brands. Combined with AI this phone is a total beast.
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there Sam1234, we love hearing that you are so happy with the feel of this device in your hand, that you are finding the enhanced features to be ahead of the curve, and that you are finding Galaxy AI so helpful for a large number of tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can offer assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Zirk
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Best buy you will ever make, I am very happy with my device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi Zirk, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are so pleased to hear that you are finding this device so superior to devices you've had in the past, and that this one makes you so happy. We have provided a link to your compelte manual to help you with the full capabilities of your device, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's everything I've wanted in a phone.
on October 15, 2025
Posted by: SamsungSoldier
[This review was collected as part of a promotion.] From the sleekness of the phone, anti-glare screen, and the amount of features packed within this phone I couldn't have asked for more. Top that off with the Galaxy AI included and it's definitely the best phone out there right now.
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hey there SamsungSoldier, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are having such an amazing experience with your phone, and finding it to be so superior to others you've had before. Please, don't hesitate to reach out to us again in the future any time you have questions, or further experiences you'd like to share with us. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US