Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,285 Reviews)
Rating breakdown 27,285 reviews
5 Stars
23,388
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Anonymous
from Westfield MA
Expertise:Expert
Verified Purchase:Yes
amazing phone i much prefer the flat screen to the curves on the 22 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi there Joshling, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear how pleased you are with the new design of the display of your phone. We have provided a link to the complete manual to assist you further with the capabilities of your device, and aligning the settings to your usage preferences. We have also provided a link to the Samsung Support Team to assist you further if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This is by far the best Samsung phone I've owned
on October 16, 2025
Posted by: MikeyMouse27
[This review was collected as part of a promotion.] I've owned a lot of Samsung phones and this time I decided to go with the Samsung Galaxy S25 Ultra and I couldn't be more satisfied. It's actually extremely light for its size, lighter than any of the other phones I've owned, the camera is so next level,the pictures are frickin incredible, when I show people the pictures I've taken with it they can't believe it, they are that amazing. I love having the option of using the S-pen that it comes with, it really comes in handy when filling out online forms and longer text messages and the best part is that when you're not using it, it's literally part of the phone,it stores itself inside the actual phone which is so handy, cause I had a Fold with a S-pen but cause they didn't go together I constantly would forget it but don't have to worry about that with this one. The smart view works perfectly never any problems with the voices matching how there lips are moving and really easy to use which was important cause not all my TV's are smart TV'S so I stream it on my phone and then connect it to my TV with smart view and literally in less than 30 seconds whatever I'm watching on my phone I'm now watching on my TV with no problems ever and that hardly ever happens with any other devices. I'm sure there's more actually I know there is but there's so many amazing settings and different options that I still haven't even been thru all of them but I can guarantee if you're looking for a phone that always works, never any issues, this is it!
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hey there MikeyMouse27, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear that you are so in love with the reliable usage of your device, and finding so many amazing features that you enjoy using every day. We have provided a link to the manual for your device to assist you further with the capabilities and settings of your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Aswini
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
The new S25 Ultra is very light weight and has a very stunning display and camera. The S Pen lacks bluetooth otherwise everything else is awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hey there Aswini, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are pleased with the lightweight feel and design of your device. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also shared a link to the full manual for your device that highlights hand gestures and voice commands you can use with your device. Lastly, we have shared a link to the Samsung Support Team to assist you any time questions come up about your device. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra Reviewed!
on October 16, 2025
Posted by: CLOUDMONKEY
[This review was collected as part of a promotion.] As of my last update in October 2023, the Samsung Galaxy S25 Ultra has not been officially released or announced, so there are no concrete reviews or specs available for that model. However, if you're referring to a future release, like a Galaxy S24 Ultra or a rumored S25, I can offer some general trends and features we might expect based on Samsung’s previous launches in the Galaxy S series.
What to expect based on previous Galaxy S Ultra models (like the S23 Ultra):
1. Design: Samsung's Ultra models tend to have a premium, sleek design with glass backs, aluminum frames, and large displays. Expect an edge-to-edge Dynamic AMOLED display with minimal bezels, possibly with a higher refresh rate (up to 120Hz).
2. Camera: The Ultra models often push the envelope in terms of camera tech. We can expect high-end sensors, advanced zoom capabilities (100x Space Zoom, for example), and AI-enhanced photography. Samsung is known for great night mode and portrait shots as well.
3. Performance: Samsung’s Ultra models typically use the latest Snapdragon or Exynos processors, depending on the region. Expect top-tier performance for gaming, multitasking, and productivity.
4. Battery: The S Ultra phones generally come with large batteries (5000mAh or above) and fast charging, along with support for wireless charging and reverse wireless charging.
5. Software: Samsung has been improving its One UI software, so the S25 Ultra would likely run a refined version of One UI on top of Androi
Value
5
Written by a customer while visiting Samsung US
Posted by: Williams
from Smiths Grove, Ky
Verified Purchase:Yes
I like my new phone. I can't tell very much different in the 25 and the 22+ except a little bit of a bigger screen which I am needing because of glaucoma. I do think it's rather expensive especially since you wouldn't give me anything for my trade in. I do feel like I was taken advantage of because I was expecting something for my phone.
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Galaxy AI
on October 16, 2025
Posted by: MuffinMan
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the centerpiece of my life, flawlessly blending premium entertainment with powerhouse productivity.
Entertainment & Media: The 6.9-inch Dynamic AMOLED 2X display is simply the best screen available. With QHD+ resolution and an anti-reflective coating, streaming movies and shows is a joy—vibrant colors, deep blacks, and a truly immersive experience. For sports, the 120Hz adaptive refresh rate ensures fast action is incredibly smooth and blur-free.
Gaming & Performance: The custom Snapdragon 8 Elite for Galaxy processor delivers unstoppable performance. Demanding games run on max settings, and the improved cooling system prevents overheating, keeping my sessions long and responsive.
Work & Multitasking: This phone is a professional tool. The S Pen is essential for quick document edits, signing, and note-taking precision. I multitask constantly, running several apps simultaneously without lag thanks to 12GB of RAM and seamless split-screen functionality.
The Power of Galaxy AI: The integration of Galaxy AI makes the phone smarter, not just faster. My favorite features include Now Brief, which provides personalized daily summaries of my schedule and wellness. For quick communication, Writing Assist instantly refines my email tone from casual to professional.
The S25 Ultra is the definitive flagship, effortlessly balancing incredible leisure consumption with unmatched work efficiency.
Entertainment & Media: The 6.9-inch Dynamic AMOLED 2X display is simply the best screen available. With QHD+ resolution and an anti-reflective coating, streaming movies and shows is a joy—vibrant colors, deep blacks, and a truly immersive experience. For sports, the 120Hz adaptive refresh rate ensures fast action is incredibly smooth and blur-free.
Gaming & Performance: The custom Snapdragon 8 Elite for Galaxy processor delivers unstoppable performance. Demanding games run on max settings, and the improved cooling system prevents overheating, keeping my sessions long and responsive.
Work & Multitasking: This phone is a professional tool. The S Pen is essential for quick document edits, signing, and note-taking precision. I multitask constantly, running several apps simultaneously without lag thanks to 12GB of RAM and seamless split-screen functionality.
The Power of Galaxy AI: The integration of Galaxy AI makes the phone smarter, not just faster. My favorite features include Now Brief, which provides personalized daily summaries of my schedule and wellness. For quick communication, Writing Assist instantly refines my email tone from casual to professional.
The S25 Ultra is the definitive flagship, effortlessly balancing incredible leisure consumption with unmatched work efficiency.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S25 Ultra combines a brilliant
on October 16, 2025
Posted by: Zeenhom
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra combines a brilliant display, powerful performance, and outstanding camera quality. Its sleek design, long battery life, and S Pen features make it a premium device perfect for productivity, creativity, and everyday use.
Value
5
Response from Samsung USBy R&R Team, October 17, 2025
Hi there Zeehom, we appreciate you sharing your thoughts about your Samsung galaxy S25 Ultra. We couldn't be happier to hear that youare finding this device to be a true powerhouse and daily driver for so many daily tasks. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A++++ Explains it all.. You will realize for ursel
on October 16, 2025
Posted by: LadyMizzy48
[This review was collected as part of a promotion.] I have always enjoyed having any samsung devices but having the s25 ultra is a experience of its own. Using A.I is on another level especially when you know exactly what you want or is trying to create. Its literally like having the best laptop in a phone. I can't even start to explain. You JUS NEED TO GET YOURSELF A SAMSUNG S25ULTRA TO KNOW..
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hi there LadyMizzy48, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so pleased with the experience you've had with this device, and that you are finding it so singular in the market. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US