Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,277 Reviews)
Rating breakdown 27,277 reviews
5 Stars
23,381
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Posted by: Adrienne _NY
Verified Purchase:Yes
Besides the overall appearance, added storage, and the camera, I am still not clear on what new features this model offers.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, October 28, 2025
Hi there Adrienne_NY, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We know it can take time after upgrading to a new device to become fully accustomed to the new features, and integrate them in to your usage. We have shared a link to the complete manual to assist you with your exploration of your device, especially the new features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you are exploring your new phone. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This S25 Ultra is super customizable!
on October 27, 2025
Posted by: TabbyBl
[This review was collected as part of a promotion.] In my experience with the S25 Ultra throught the entire time I've used it I've been able to completely customize it to exactly how I want it. Change the widgets, stack widgets, the Now bar, Even Galaxy Ai with Gemini is super useful! I also love the build quality of the S25, it feels super durable when you hold it and it feels like it can withstand quite a few drops (if you were to ever drop such an expensive phone) Overall I've had a great experience with this phone and I look forward to when I have enough to purchase more new phones!
Value
5
Response from Samsung USBy R&R Team, October 29, 2025
Hi there TabbyBl, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that youa re finding this device to be so customizable for your needs, easy to use, and useful for a range of daily tasks. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with a few flaws
on October 26, 2025
Posted by: The Photographer
Expertise:Expert
I Have had a Verizon s25 ultra 512 gb for 3 months now.It is impressively fast the whole phone is top notch other than the cameras struggle at night in some lighting and with bad lens flares.I hope the upcoming Ultra flagship has bigger zoom camera sensors and also gets the lens flare and low light photo issues fixed.I also hope they release a software update to fix the lens flare and the low light issues for the s25 ultra.Other than That it is definitely the best phone.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on October 26, 2025
Posted by: MataZ0
[This review was collected as part of a promotion.] This galaxy device has been very good. I like how you can have a lot of storage on it. The Galaxy AI is very helpful at time when you need to get some quick information on something or edit I ng pictures taken by it and have it do some touch ups. I so far have enjoyed playing games on it and have had no problems with them on this device. They run pretty smooth.
Value
4
Response from Samsung USBy R&R Team, October 29, 2025
Hi MataZO, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the enhanced features and capabilities of your new device, and that Galaxy AI has been such a useful companion for a range of daily tasks. We hope you'll reach out to us in the future if you ever have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A top contender in the 2025 smartphone market.
on October 26, 2025
Posted by: Aner03
[This review was collected as part of a promotion.] The Samsung Galaxy S27+ is a remarkable flagship that strikes an excellent balance between performance, design, and camera innovation.
Design and Build: The phone features a sleek titanium frame with ultra-thin bezels and curved display edges. It feels premium in hand, though some may find the large 6.9-inch size a bit cumbersome for one-handed use.
Display: The 144 Hz Dynamic AMOLED 2X display is a standout feature. It’s incredibly vibrant, with rich colors, deep blacks, and smooth scrolling, making it perfect for watching videos or gaming.
Performance: Powered by the Snapdragon 8 Gen 4 and up to 16 GB of RAM, it’s blazing fast. Multitasking is seamless and it handles heavy apps or games without breaking a sweat.
Camera: The quad-camera system is impressive. The 200 MP main sensor delivers exceptional detail, while the periscope telephoto and ultra-wide cameras offer versatility. The 12K video recording and AI-driven scene optimization make it a powerhouse for mobile photographers.
Battery Life: With a 5,500 mAh battery, it easily lasts a full day even with heavy use. The 65W wired and 45W wireless charging are super convenient for quick top-ups.
Personal Opinion: The Samsung Galaxy S27+ sets a high bar with top-tier specs, curring-edge camera technology, and refined software. . On the downside its not the most compact device, and the price point may be a bit high for some. But over-all its a top contender in the 2025 smartphone market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smarter than me
on October 26, 2025
Posted by: Silime
[This review was collected as part of a promotion.] Smarter than me at times. Easy to use and fast response. Im still exploring but nice so far!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone under reasonable price with great
on October 26, 2025
Posted by: LongIslandducky
[This review was collected as part of a promotion.] Galaxy a I is an amazing feature to help me with my daily task
Value
5
Written by a customer while visiting Samsung US
Posted by: ElGe
Verified Purchase:Yes
Got it for my moms birthday, she loved it! Very nice size and good quility
Written by a customer while visiting Samsung US