Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,275 Reviews)
Rating breakdown 27,275 reviews
5 Stars
23,379
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Best phone for multitasking
on November 3, 2025
Posted by: SamSam7
[This review was collected as part of a promotion.] I am a mother of 7, working from home, and managing all my family's activities. This phone is a powerhouse with spilt screen, built in Microsoft, and all of the newer ai features. It's like a mini tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best device
on November 3, 2025
Posted by: DPGS25
[This review was collected as part of a promotion.] This device by far has been one of samsungs best, everything is smooth ai is decent although don't use it much no issues at all
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great
on November 3, 2025
Posted by: Ihitithard
[This review was collected as part of a promotion.] I love the AI, it makes the phone better. It's great 👍 👌 ☺️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and processes activities with speed.
on November 3, 2025
Posted by: Jermaine
[This review was collected as part of a promotion.] Galaxy AI has been a bit of a new thing for me but I'm working on making it become useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is my best phone yet.
on November 3, 2025
Posted by: Lostgirl71
[This review was collected as part of a promotion.] I really love this phone. I keep finding new things about it all the time. It's very well built and I loved all the features. I'm still learning about it all the time. I'm definitely a Samsung girl and flagship is the only way to go for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Performance, Precision, and Pure Brilliance
on November 3, 2025
Posted by: Roscoe
[This review was collected as part of a promotion.] Overall, the Galaxy S25 Ultra is a daily driver that excels at everything: it streams beautifully, games effortlessly, captures sports with clarity, and compresses work and school tasks into fewer taps and less time, thanks to its elite performance, long battery life, and practical AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Can Samsung make a better phone than the S25ultra?
on November 3, 2025
Posted by: TheTominator
[This review was collected as part of a promotion.] Galaxy AI has to be the best there is! There are so many things I can now do with the samsung s25ultra, there is no room to name all of the benefits... And the watch 7 is a wonderful asset to the s25ultra! It's a must-have!
Value
5
Written by a customer while visiting Samsung US
Posted by: Karthik
Expertise:Expert
Verified Purchase:Yes
I upgraded from 3+ year old S22 ultra to S25 ultra. The battery is terrible. Charge drops to half by noon with very light usage. My old S22 ultra would have more than 70% at noon...Very disappointed...if Samsung does not fix this, my next phone will not a Samsung!
No, I would not recommend this to a friend.
Features
2
Response from Samsung USBy R&R Team, November 4, 2025
Hey Karthik, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important the all day battery life of your device is to you everyday. The intelligent battery of this device is designed to maximize automatically after a short period of usage and adjusting to your consumption habits. If this is not your experience, we have provided a link to a few troubleshooting guides to help you maximize the battery life manually. We have also provided a link to the Samsung Support Team to offer additional options to resolve this matter if it continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US