Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8 out of 5
4.8
(27,271 Reviews)
Open Ratings Snapshot
Rating breakdown 27,271 reviews
5 Stars
23,375
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
3 out of 5
3
Product if ok
on November 11, 2025
Posted by: AngeliaS
[This review was collected as part of a promotion.] The s25 ultra is ok.. it does take awesome pics, but I believe my S24 ultra was just a better overall device. However the camera went out on s24 so that is why I up graded.
There are lots of features s25 has that I am unaware of or how to use, I just am not 100% sold on the performance
Value
3 out of 5
3
Response from Samsung USBy R&R TeamNovember 11, 2025
Hey AngeliaS, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the camera of your device, and are capturing amazing photos and videos. We have shared a link to the manual for your device to help you explore the additional features and integrate them in to your usage for the best possible experience with your phone. We have also provided a link to the Samsung Support Team if you have questions about the performance, or any features of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my samsung galaxy s25 ultra
on November 11, 2025
Posted by: Dwc702
[This review was collected as part of a promotion.] My samsung galaxy s25 ultra is always super reliable and super fast. camera quality is top notch compared to the competitors. Samsung built a sleek strong design.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Take: The Galaxy S25 Ultra—A True Beast
on November 11, 2025
Posted by: JoBlazin
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a sophisticated beast. The new rounded corners and lighter Ti frame make it surprisingly comfortable.
​Display: The 6.9" Dynamic AMOLED 2X is the best screen I've ever used. Its anti-reflective coating is a miracle for outdoor use—perfect visibility, always.
​Performance: Powered by the Snapdragon 8 Elite, performance is instantaneous. The Galaxy AI integration is a genuine workflow game-changer, handling multi-step tasks in one prompt.
​Camera: The camera system is pure photographic artillery. The main 200MP sensor and exceptional zoom capture vibrant, detailed photos, even in low light.
​Battery/Charging: The huge 5,000 mAh battery easily lasts all day. Better yet, the 45W SFC 2.0 is an absolute lifesaver. I get a full charge in about an hour, which means zero power anxiety and maximum uptime!
​It’s the ultimate flagship: unmatched power, incredible display, and a productivity edge I can't live without. The Android Apex. Im looking forward to the s26u for 2026
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Galaxy Ultra Phone Review
on November 11, 2025
Posted by: SGUS25Fan
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra for a few months now, and it's become an essential part of my daily routine. What truly sets it apart is Galaxy AI, which feels like having a smart assistant baked right into the phone. From morning briefings that summarize my calendar and weather, to real-time transcription during meetings, Galaxy AI helps me stay organized and efficient.
The Snapdragon 8 Gen 3 chip paired with the vibrant AMOLED display makes gaming buttery smooth. I stream movies and sports in 4K without a hitch, and the stereo speakers deliver surprisingly immersive sound. Galaxy AI helps me draft emails, summarize documents, and even translate foreign-language PDFs. The S Pen is a game-changer for note-taking during lectures or brainstorming sessions. The camera system is phenomenal, but Galaxy AI takes it further by suggesting edits, removing unwanted objects, and even generating captions for social media posts. It’s like having a mini production studio in my pocket. Whether I’m managing tasks, relaxing with a show, or capturing memories, Galaxy AI enhances every experience. It’s not just a phone—it’s a productivity and creativity hub.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone.......................
on November 11, 2025
Posted by: Jobby1067
[This review was collected as part of a promotion.] S25 ultra best
,....................................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I always team @Galaxy AI 😍🤩🫠
on November 11, 2025
Posted by: Yepe8519
[This review was collected as part of a promotion.] I love all of Samsung, i have Buds, Watch too. I always to be team @Samsung and @Galaxy AI.
I use Samsung to work, to funny, take great moments with family and friends.
I enjoy my Samsung Kit to have. I wish we were all a team @Galaxy AI.
Thanks for all Samsung!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a amazing phone
on November 11, 2025
Posted by: Dante365
[This review was collected as part of a promotion.] Galaxy aI is amazing, very helpful for work and play. It's got a phenomenal processor for gaming. The space zoom is out of this world. The battery life is also very impressive. Thank you samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy fanatic
on November 11, 2025
Posted by: 2good4ubaby
[This review was collected as part of a promotion.] I use my Samsung Galaxy device for almost every thing. I use it to watch movies, streaming apps, playing games I enjoy. I also use it for work purposes. I even use it to keep track of my kids appointments, school events and even keeping in touch with all of their teachers. Its a life changing and life saver. I will continue update my device every time a new one is released.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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