Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(27,267 Reviews)
Rating breakdown 27,267 reviews
5 Stars
23,372
4 Stars
3,025
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
A Flagship That Feels a Step Ahead of Its Time
on November 28, 2025
Posted by: Abhijit Mahida
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
I recently upgraded to the Galaxy S25 Ultra 512GB, and it has genuinely exceeded my expectations in ways I didn’t anticipate. As someone who pays close attention to long term performance and real-world usability, this device has impressed me from day one.
The design feels premium without being flashy, and the balance in the hand is noticeably better than previous models. The display is on another level bright, sharp, and incredibly smooth. What stood out most to me, though, is the camera system. The improvements in low-light performance, clarity, and zoom stability are very real. Photos come out crisp and natural even when I’m shooting quickly.
Performance has been flawless so far. Apps open instantly, multitasking is seamless, and the battery comfortably lasts me through a heavy workday without worry. The extra storage (512GB) was absolutely worth it. I can shoot high-resolution photos and videos without constantly thinking about space.
Overall, this is one of those rare products that feels built for the future, not just for right now. I’m looking forward to seeing how it continues to perform over time, and I’d be happy to share more long-term insights if Samsung ever invites me to provide extended feedback.
Highly recommended for anyone who wants the best Samsung has to offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best I have had in years!
on November 28, 2025
Posted by: SiaLix1
[This review was collected as part of a promotion.] This product was the best I have ever had, all the functions it has and even every time I am discovering more and more. Galaxi AI is amazing, it has helped me in various things like my work, and even in my school, be it images, some projects and even fun with my family. There is really one thing I love about this product, and that is its camera, this has helped me to enjoy my favorite places, but especially observing the moon, I am really surprised by the quality of the image it has when taking a picture. My only word to all this is that I really love Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Julio
from Raleigh, NC
Expertise:Intermediate
Verified Purchase:Yes
All good, the color, the storage, the espicifications all right
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing night pictures
on November 28, 2025
Posted by: Notsotechsavy
[This review was collected as part of a promotion.] I'm still on the fence about Galaxy AI or AI in generally. It does make things more convenient but there is always a downside. I will say that I love this phone so much more then my old, outdated phone. I'm able to zoom in and take pictures of the moon which was pretty amazing to me. I use it for work, home, and just keeping up with life. Movies, sounds , speed are all pretty good. Great organization. The battery life is pretty good. Overall I like it a lot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Record Calls feature
on November 28, 2025
Posted by: aerobixnstr
Please remove the record calls icon/from the Home Screen and give the option to NOT have it on your phone? It should not be forced on a consumer by you putting it in on a REQUIRED update.
Thanks!
I would recommend this to a friend!
Response from Samsung USBy R&R Team, December 1, 2025
Hey Aerobixnstr, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We know how important your phone is to you, and wanting to best align the settings and features to your preferences. We have provided a link to the complete manual to help you with best customize your device to your usage preferences. We have also provided a link to the Samsung Support Team to assist you if you prefer direct assistance through chat. Thank you for being a Ssamsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A Powerful and Versatile Flagship with Excellent P
on November 28, 2025
Posted by: Thribhuvan
[This review was collected as part of a promotion.] I have been using the Samsung Galaxy S25 Ultra 5G as my main device, and it has consistently delivered a premium experience. The performance is extremely smooth, even when multitasking or running heavy applications. The display is one of the standout features, with rich colors, sharp detail, and excellent brightness that makes it easy to use both indoors and outdoors.
The camera system is very versatile and produces high-quality photos in different lighting conditions. The combination of the main sensor, wide, ultra-wide, and telephoto lenses gives me flexibility for almost any situation. Battery life has also been reliable, lasting comfortably through a full day of regular use.
The overall build quality feels solid and refined, and the software experience is clean, responsive, and filled with useful features. It is a device that feels ready for long-term use.
The large size may not suit those who prefer compact phones, but for anyone who wants a powerful, feature-rich flagship, the Galaxy S25 Ultra 5G is an excellent choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best and most original product created
on November 28, 2025
Posted by: Millanany
[This review was collected as part of a promotion.] The best and most original product created in the last decade, based on its insane processor, based on its operating speed, based on its amazing camera, and based on Samsung in general, which has never disappointed.
I wish everyone who has an smsung in their hands would understand how good this cell phone is and would benefit and enjoy twice as much from both a high-quality and highly original cell phone. It has no competitors because a product with the same operating and processing capabilities as its own. All the rest are cheap imitations. This is a fact, not a dream. In short, buy it, buy it. It's worth every dollar. I personally really enjoy it.
I wish everyone who has an smsung in their hands would understand how good this cell phone is and would benefit and enjoy twice as much from both a high-quality and highly original cell phone. It has no competitors because a product with the same operating and processing capabilities as its own. All the rest are cheap imitations. This is a fact, not a dream. In short, buy it, buy it. It's worth every dollar. I personally really enjoy it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Michelle
from VA
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy S25 Ultra 512 GB (Unlocked) is one of the strongest Android phones you can buy in 2025 — a “do-everything” flagship: great screen, top-tier camera, strong performance, ample storage. If you want a powerful, future-proof device that can handle business, creative, and personal use without compromise — it’s a very safe pick.
However, it’s big, expensive, and for some people, more phone than needed. If your use case is light (calls, email, messaging, light social media), this might be “overkill.”
Given what I know of your background and use — managing a business, juggling projects, likely storing lots of data, maybe even content creation (given your marketing ambitions) — I think this phone could be a very strong tool for you. Especially if you want “flagship-level reliability” and want to avoid having to upgrade again in 1–2 years.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US