Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Average customer rating
4.8
(22,336 Reviews)
Rating breakdown 22,336 reviews
5 Stars
19,161
4 Stars
2,440
3 Stars
434
2 Stars
135
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jadegreen
Customer Rating
5
Amazing phone with powerful Galaxy AI
on March 22, 2026
Posted by: AlexLA
[This review was collected as part of a promotion.] I’ve been using my Samsung phone every day for work, family life, and entertainment, and it honestly exceeded my expectations. The performance is super smooth, the battery easily lasts all day, and the camera quality is impressive, especially for photos of my family and everyday moments.
What really stands out is Galaxy AI. It actually makes daily tasks easier — from editing photos in seconds to summarizing notes and helping with messages. I especially like how it helps save time and keeps everything organized without extra effort. �
Samsung br
I use my phone for everything: navigation, communication, taking photos, and even quick work tasks, and it handles everything without any issues. The display is bright and beautiful, perfect for videos and social media.
Overall, this is one of the best phones I’ve owned. Samsung did a great job combining performance, design, and smart features like Galaxy AI into one device.
What really stands out is Galaxy AI. It actually makes daily tasks easier — from editing photos in seconds to summarizing notes and helping with messages. I especially like how it helps save time and keeps everything organized without extra effort. �
Samsung br
I use my phone for everything: navigation, communication, taking photos, and even quick work tasks, and it handles everything without any issues. The display is bright and beautiful, perfect for videos and social media.
Overall, this is one of the best phones I’ve owned. Samsung did a great job combining performance, design, and smart features like Galaxy AI into one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so dope.
on March 23, 2026
Posted by: BOBBYBURNA
[This review was collected as part of a promotion.] This phone is so dope! I've had it since launch and it still amazes me. It's crazy because I still find new things to do with it. The AI features, like remixing pictures and spelling and grammar help, give it the edge in conversation with the homies. The net-net of it is, I love this phone and can't complain.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with great cameras
on March 24, 2026
Posted by: Theoneandonly
[This review was collected as part of a promotion.] It's really great with the cameras cuz I do take a lot of photos at night and I do have really wonderful camera quality and also display quality thanks to the 4K display OLED which is really cool and the whole processor is very fast which allows me to play a lot of cool high games out wouldn't run on my older phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The AI integration is amazing
on March 24, 2026
Posted by: Goodnoteval
[This review was collected as part of a promotion.] My s25 ulta is amazing, the integrated AI with Gemini works flawlessly using the camera and live screen to help me pick out products at the store when I'm making hard decisions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is simply amazing.
on March 25, 2026
Posted by: Ghostface
[This review was collected as part of a promotion.] I used mine for work. Great phone. The pictures or great an also the way you can edit pictures with the studio
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stylist usage with camera
on March 25, 2026
Posted by: Llp4vw
[This review was collected as part of a promotion.] Love the phone, always have had a Samsung. The 1 thing I don't like is stylist can not be used with camera to take pics like my old note. When I was buying this phone and mentioned to salesman this is only reason I want a note"I was considering a Samsung flip"he never said it didn't work to take pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slowing down.
on March 26, 2026
Posted by: Mobilevuk
[This review was collected as part of a promotion.] I have used Galaxy AI for the first time recently. I've never used any AI until very recently. The Galaxy Gemini AI is accessed with a long push on the side button. That makes it easy to use. I am disappointed after the last 2 "updates" though. The phone is slowing down and the battery life has dropped like a rock.The phone is just a year old.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Mobilevuk, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you with the speed and battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 27, 2026
Posted by: Datbonkerz
[This review was collected as part of a promotion.] This phone is build amazingly, and the galaxy ai works seamlessly with it to make for a wonderful experience. 10/10 would recommend!
Value
5
Written by a customer while visiting Samsung US