Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,287 Reviews)
Open Ratings Snapshot
Rating breakdown 27,287 reviews
5 Stars
23,390
4 Stars
3,027
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
The S25 Ultra - Smartest Phone I've Ever Owned
on June 29, 2026
Posted by: UselessInf0
[This review was collected as part of a promotion.] I recently upgraded from a Samsung Galaxy S20 5G to the Samsung Galaxy S25 Ultra, and I'm extremely happy with the upgrade. The display is incredibly vibrant, and photos are rich with beautiful, true-to-life colors. My favorite feature is the built-in AI capabilities. Having an AI assistant at my fingertips makes it so much easier to get quick, accurate answers to my questions, saving me time and making everyday tasks more convenient. Overall, the Galaxy S25 Ultra has exceeded my expectations, and I highly recommend it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my device
on June 29, 2026
Posted by: Militaryspouse
[This review was collected as part of a promotion.] I have had my S25 ultra for 2 years and it still works flawlessly. The updates through Samsung keep my features current. The storage available makes it so all my necessary applications from the play store have space and I also have extra room for apps I have never used before. Wireless charging and tap to pay ability on this phone make life easy. I absolutely adore my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI Makes Every Day Easier
on June 29, 2026
Posted by: GalaxyLover
[This review was collected as part of a promotion.] I've been extremely happy with my Galaxy S25 Ultra. The display is beautiful, the performance is incredibly fast, and the battery easily lasts through my day. The camera system takes amazing photos in just about any lighting, and the S Pen continues to be one of my favorite features for taking notes and staying organized.
Galaxy AI has been a great addition, making everyday tasks faster and more convenient. From editing photos to helping with writing and searching, it genuinely improves the overall experience instead of feeling like a gimmick.
I use my phone daily for work, social media, streaming music and videos, taking photos, and staying connected with family and friends. It handles everything effortlessly without slowing down. Overall, the Galaxy S25 Ultra is a powerful, reliable device that I would confidently recommend to anyone looking for a premium smartphone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My milkyway Samsung galaxy S25 ultra
on June 29, 2026
Posted by: BigMikey
[This review was collected as part of a promotion.] Without my Galaxy, I'm not sure what I'd do. I love taking pictures. In fact, I've been taking a picture of this tree by my work; it stands out and is by itself. I take a photo all year round so I can make a (not sure what it's called) where each photo goes after the other, showing it all through the year. It'll be cool when I'm done. I love playing chess on my phone and, of course, keeping in contact with family and friends. The photos come out like that's the purpose of the phone, but I'm just rambling. I'm not sure what to put. But I would recommend Samsung Galaxies. I've been with this type of phone since 2010, I do believe. Oh, and it randomly started to give me collages out of past photos from past phones that I didn't know I had, so that was a really great surprise seeing some of these photos. Well thanks for reading ✌️
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
phone has a great camera love its battery life
on June 29, 2026
Posted by: OBGREAT
[This review was collected as part of a promotion.] We are pleased to share some information regarding the device's artificial intelligence capabilities. This phone is equipped with advanced AI features designed to enhance your user experience. You'll discover a range of innovative functionalities that have been thoughtfully integrated. We believe these advancements will prove to be quite beneficial. We hope you find these details informative and appreciate your interest.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The AI features
on June 29, 2026
Posted by: SirNox876
[This review was collected as part of a promotion.] The AI features on this product is a huge upgrade on the device itself. Also great camera features, very durable and a overall upgrade compare to previous devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love phone now has hey Google, A.I assist
on June 29, 2026
Posted by: LoDown
[This review was collected as part of a promotion.] Love the phone! Great new feature is hey google without having to hold button to activate. Dont like that the pen is on the left side unlike Note has it on the right. Do like the A.I assist when drawing. Also like the Galaxy A.I. for numerous reasons. The camera is also very good. Love that you can erase things/people out of an image to capture what you love most. There are still alot of features I probably havnt explored.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Strong and user friendly
on June 29, 2026
Posted by: TheDoctor
[This review was collected as part of a promotion.] The S25 ultra is a strong and durable phone. Its use friendly and makes it even easier to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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