Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(27,273 Reviews)
Open Ratings Snapshot
Rating breakdown 27,273 reviews
5 Stars
23,377
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
I so much love the features of this phone
on August 3, 2026
Posted by: Thelegend
[This review was collected as part of a promotion.] I normally use the device for gaming and it's so cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best devivce forever
on August 3, 2026
Posted by: Byeeee
[This review was collected as part of a promotion.] Best device forever I already used use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade.”
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Architect Design with S pen
on August 2, 2026
Posted by: Draftingplans25
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because it is an amazing device with the absolute best features for taking notes and sketching. As an architect, I rely on the S Pen to curate ideas and quickly send immediate, precise design details directly to the job site. The expansive 6.9-inch display provides the perfect digital canvas for my professional work. Additionally, this phone has the best camera to capture site conditions; the 200MP main camera ensures I never miss a critical architectural element when documenting a project. The combination of the screen size, the precision of the stylus, and the unmatched camera quality makes this the ultimate tool for both my daily workflow and creative process.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next-Level Android Excellence
on August 2, 2026
Posted by: Nathan
[This review was collected as part of a promotion.] When looking for a device that delivers uncompromising performance, top-tier build quality, and unmatched versatility, I chose the Samsung Galaxy S25 Ultra—and it has exceeded expectations on every front.
​Design & Display
​The refined titanium frame gives the device a sleek, modern aesthetic while maintaining a solid, premium feel in the hand. Up front, the anti-reflective display is easily one of the best in the industry, making outdoor visibility effortless while delivering vibrant colors and deep contrasts for media consumption.
​Performance & Battery Life
​Equipped with top-of-the-line processing power, the S25 Ultra handles heavy multitasking, high-end gaming, and productivity apps without skipping a beat. Battery life easily lasts through a full day of heavy usage, giving you peace of mind whether you're working on the go or navigating a full schedule.
​Camera System & Features
​The camera setup remains a powerhouse, capturing exceptionally detailed, crisp photos across all lighting conditions. From expansive landscape shots to low-light photography and impressive zoom capabilities, it consistently delivers pro-level results. Coupled with built-in productivity tools like the integrated S Pen, it's as much a workhorse as it is an entertainment powerhouse.
​Verdict: The Galaxy S25 Ultra stands out as a complete flagship package. If you're looking for peak Android performance, elite display technology, and exceptional camera quality, it's an easy recommendation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Benchmark forsure
on August 2, 2026
Posted by: SilverSound
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra sets a new benchmark for premium smartphones, refining performance, display quality, and camera capabilities into a sleek armor-aluminum chassis.
Display: Outstanding 6.8-inch Dynamic AMOLED screen with breakthrough anti-reflective tech.
Performance: The Snapdragon 8 Gen 5 chip handles heavy multitasking and gaming effortlessly.
Camera: The upgraded 200MP main sensor delivers stunning low-light clarity and rich detail.
Battery: Easily lasts a full day of heavy use with 45W fast charging.
When upgrading my mobile setup this year, I chose the Galaxy S26 Ultra because its integrated S Pen and unparalleled zoom capabilities make it the absolute best tool for daily productivity and mobile photography.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone
on August 2, 2026
Posted by: Donnarocks
[This review was collected as part of a promotion.] I need a phone that I can do work on and keep a lot of photos. I also use my phone to edit photos. I text a ton and it updates on its own when it supposed to. I am happy I chose to stay with the galaxy S series. I went from and Galaxy S 22 Ultra to the S 25 Ultra. Great decision because I love to use the atrached Stylus pen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall great phone
on August 2, 2026
Posted by: TheStallionDuck
[This review was collected as part of a promotion.] I chose this phone partially because at the time it was the newest model available, But honestly I haven't wanted to change or upgrade my phone. It's seriously a great device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S25 Ultra review
on August 2, 2026
Posted by: Thortech
[This review was collected as part of a promotion.] Overall I like the phone. It is starting to get skier over time and the 8.5 update did not thrill me. I am looking corset to the 9 update and it's looks and features.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamAugust 3, 2026
Hello Thortech, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are overall pleased with the usage of your device every day. We have provided a link to the Samsung Support Team to assist you with the changes to your experience you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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