Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,300 Reviews)
Rating breakdown 30,300 reviews
5 Stars
25,938
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
LOVE ULTRA'S PRO MODE
on September 10, 2026
Posted by: 1485EXOL
[This review was collected as part of a promotion.] I chose this phone mainly for its camera PRO mode! I love their ST pro mode in Ultra phones but the major downside is the the phone gets hot if used for a long time and battery dies really really fast.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic for work
on September 8, 2026
Posted by: Samsungcarguy
[This review was collected as part of a promotion.] I was using a competitors device and was completely unsatisfied with it. Camera quality was poor, interface was boring. I chose to upgrade to my s25 ultra and ot was the best decision I have made. I was able to delete all the extra stuff I didn't need for work, the stylus works great for when I need to collect signatures and Google messages and Google photos allows me to sync everything right to my PC so I dont even need to take the phone out of my pocket when I'm working. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So accommodating!
on September 8, 2026
Posted by: 478stands
[This review was collected as part of a promotion.] I chose this device because they are easy to navigate and easy to set up, providing functional access to endless communication.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many great features
on September 8, 2026
Posted by: Honey70
[This review was collected as part of a promotion.] I was worried about switching to a new series after I had been using the Samsung notes since the Note 3. Having gotten used to the s pen feature for years i couldn't see myself without.
I use my phone for everything. With having a large enough screen it makes it easy enough to play games, watching movies, navigating, or face timing with family or friends, this phone is amazing. Samsung has never let me down. When I'm out and about and come across something I want to video record or take pictures it's amazing. I have taken pictures in a moving vehicle and everything turns out great. While showing others the pics l, they have no clue it was in a moving vehicle going 70 mile an hour down the road. When I tell them they are amazed.
Although I should have purchased a higher memory phone.
Having the feature of satellite use when in an area that normally doesn't have service is great. I haven't yet initiated that service, I have turned on the 911 feture, it is nice to have that security of knowing if an emergency happens I am covered.
When others have lost service on their phones I seem to be able to connect with the towers, other than when there is no tower within reach.
I would definitely recommend this phone to anyone.
I'm still learning all of the features this phone has to offer.
I use my phone for everything. With having a large enough screen it makes it easy enough to play games, watching movies, navigating, or face timing with family or friends, this phone is amazing. Samsung has never let me down. When I'm out and about and come across something I want to video record or take pictures it's amazing. I have taken pictures in a moving vehicle and everything turns out great. While showing others the pics l, they have no clue it was in a moving vehicle going 70 mile an hour down the road. When I tell them they are amazed.
Although I should have purchased a higher memory phone.
Having the feature of satellite use when in an area that normally doesn't have service is great. I haven't yet initiated that service, I have turned on the 911 feture, it is nice to have that security of knowing if an emergency happens I am covered.
When others have lost service on their phones I seem to be able to connect with the towers, other than when there is no tower within reach.
I would definitely recommend this phone to anyone.
I'm still learning all of the features this phone has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 8, 2026
Posted by: SwiftY
[This review was collected as part of a promotion.] I chose this phone and I'm glad I did. The features are amazing, and the AI integrated into the phone makes certain tasks easier, such as editing a photo. Also, the new UI is a huge plus with certain new updates and cool features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One Phone = My Whole Business
on September 8, 2026
Posted by: BryceMarketing
[This review was collected as part of a promotion.] As a full-time content creator and marketer, my phone isn’t just something I use for calls, texts, and scrolling. My Galaxy S25 Ultra is essentially a production studio that fits in my pocket.
I shoot the majority of my professional content with it, including 4K video and photography for brands. I edit content, communicate with clients, manage social media, review contracts, answer emails, join meetings, and handle many of the everyday pieces of running my business directly from this device.
The camera system was one of the biggest reasons I chose the S25 Ultra, and it continues to impress me. Having multiple lenses and excellent video quality means I can go from filming a close-up product shot to capturing lifestyle footage without carrying around a separate camera setup.
The S Pen is another feature I appreciate more than I expected, especially when reviewing creative work or needing more precision than my finger gives me.
What stands out most is how rarely I have to think about the phone itself. I can simply pick it up and create, communicate, or get work done. For something I rely on every single day to make a living, that reliability matters.
For me, the Galaxy S25 Ultra isn’t an accessory to my business. It’s one of the primary tools I use to run it.
I shoot the majority of my professional content with it, including 4K video and photography for brands. I edit content, communicate with clients, manage social media, review contracts, answer emails, join meetings, and handle many of the everyday pieces of running my business directly from this device.
The camera system was one of the biggest reasons I chose the S25 Ultra, and it continues to impress me. Having multiple lenses and excellent video quality means I can go from filming a close-up product shot to capturing lifestyle footage without carrying around a separate camera setup.
The S Pen is another feature I appreciate more than I expected, especially when reviewing creative work or needing more precision than my finger gives me.
What stands out most is how rarely I have to think about the phone itself. I can simply pick it up and create, communicate, or get work done. For something I rely on every single day to make a living, that reliability matters.
For me, the Galaxy S25 Ultra isn’t an accessory to my business. It’s one of the primary tools I use to run it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Many great features, long battery life great for m
on September 8, 2026
Posted by: estyzog54
[This review was collected as part of a promotion.] I chose samsung galaxy 25 ultra because of the camera, processing speed, incredible storeage and battery life and have never regretted it. Im a mom, grandmother and entrepreneur with multiple contacts, social media connections, and appointments and business meetings so my phone is my life. The galaxy s25 ultra keeps me covered in a beautiful sleek package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Built tough
on September 8, 2026
Posted by: Dragonmonk
[This review was collected as part of a promotion.] I chose Samsung every time because of the durability and capabilities . I am always going to choose Samsung because I believe in the company 100%
Value
5
Written by a customer while visiting Samsung US