Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,836 Reviews)
Rating breakdown 28,836 reviews
5 Stars
24,712
4 Stars
3,225
3 Stars
555
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
This product is fantastic
on March 30, 2026
Posted by: InfernoFission
[This review was collected as part of a promotion.] I usually use it for content creation, ordering presents for my kids and def use it for entertainment. Its such an amazing device and I'm excited for the future series of galaxies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast with lots of customization
on March 30, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] I spend a lot of time on my S25 Ultra. I game, talk to friends and even pay my bills. I use Galaxy Ai for editing photos and answering my questions. I have used Galaxy S series all the way back from the s3. This is my favorite series so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, especially camera
on March 30, 2026
Posted by: Sheelah
[This review was collected as part of a promotion.] I upgraded from a s21 which was great, but the features on the ultra s25 is unmatched. I use for my business and school pics, reels, video chat, accepting payments, sending invoices, to making my own gear (using canva) connecting phone to cutting device. This phone has been my go to , dont really use my laptops as I do most my work from my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Too Much!
on March 30, 2026
Posted by: Badger
[This review was collected as part of a promotion.] Wish I would have upgraded sooner. Galaxy AI is amazing. Helps me keep my day streight, keep track of appointments, look stuff up and it even translates when I need it to. H
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on March 30, 2026
Posted by: S25Ultra
[This review was collected as part of a promotion.] The phone over all is excellent, Galaxy AI, is a great feature truly love every about this phone and the camera is perfect for all my needs..highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great!
on March 30, 2026
Posted by: Nikkolina
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has proven to be everything I need. The Galaxy AI helps me with drawing out ideas that I can't quite get into paper myself. I type the idea in, or draw a rough sketch, and it does the rest! I love having the built stylus pen, it's handy for quick adjustments to photos, making a quick grocery list on the go, even for taking photos! I can do practically everything I need for business one here too. So easy to navigate!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slow phone
on March 30, 2026
Posted by: Joemama
[This review was collected as part of a promotion.] Phone is very slow, for the cost of what I paid for it does not match. Has a hard time staying update or fighting off scam calls or scam alerts itself.
Value
1
Response from Samsung USBy R&R Team, April 2, 2026
Hey Joemama, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided links to articles to help you maximize the speed of your device, and we recommend adjusting the refresh rate as the first step. We have also provided a link to the Samsung Support Team to assist you further with the call and message screening you believe should be in place. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features.
on March 30, 2026
Posted by: Animal
[This review was collected as part of a promotion.] Iove galaxy AI. I never have issues with This phone.
Value
5
Written by a customer while visiting Samsung US