Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,299 Reviews)
Rating breakdown 30,299 reviews
5 Stars
25,937
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
It gets great speed
on September 14, 2026
Posted by: Gs25love
[This review was collected as part of a promotion.] One thing I like about this device is that it is very fast. It's kept me happy that I haven't bought a new phone in over four years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best all around device
on September 14, 2026
Posted by: Gravbender
[This review was collected as part of a promotion.] I chose this phone because of the variety of features that it has. The camera is amazing, has better megapixel and clarity. It also has a built-in stylus, which is very useful. Also the memory, as well as the speed of the chip for processing with internet and photos and video And with my apps and games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone can REALLY hold up!
on September 14, 2026
Posted by: M1zUnd3rst00d
[This review was collected as part of a promotion.] I chose SAMSUNG! I've been using Samsung's phones & other devices since I was a teen and making my own purchases for over 30 years! My S25 Ultra got lost shortly after I bought it when I was taken away by medics & I finally ended up finding it 5 or 6 days later. It had been COMPLETELY submerged in a puddle the entire time! It STILL worked and still does now (over another year later)!! I absolutely love Samsung phone's cameras, too. The quality is amazing and this is something that is extremely important to me, as I absolutely LOVE taking pix (especially of my kids and grandbaby). Honestly, in my experience, Samsung makes the best phones- and I've used MANY different other brands throughout these last 30 years as well!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra phone
on September 14, 2026
Posted by: Tleezy35
[This review was collected as part of a promotion.] I chose this device because of it features a stunning display that makes every interaction feel incredibly vivid and immersive. Its sophisticated camera system captures remarkable detail, ensuring that every memory is preserved with absolute clarity. I am thoroughly impressed by the seamless performance and the intuitive interface that enhances my daily productivity. The sleek design feels premium in the hand and reflects a commitment to high-quality craftsmanship. It is truly a pleasure to use such a powerful tool that consistently exceeds all expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has done well for me until now.
on September 14, 2026
Posted by: Smash1993
[This review was collected as part of a promotion.] I chose yhe s25 ultra and until now it has been great I use my device for streaming, pictures, videos and social media I would like to upgrade yo through zfold as my ohine no longer holds a charge and has slowed way down.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My S25 Ultra experience
on September 14, 2026
Posted by: GalaxyStar
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone with a great camera, a beautiful display, strong performance, and plenty of features that I could use every day, Samsung has always been great at delivering that experience. After using it, I'm happy with my choice overall, the display is gorgeous, everything feels fast and smooth, and the battery life has been reliable for my daily use. I also really enjoy the S Pen and the flexibility of having multiple camera lenses, the phone feels premium and powerful, and there are still features I'm discovering and learning to use. The main reason I'm giving it 4 stars instead of 5 is that I've had an issue with the rear camera lenses buzzing/vibrating and sometimes producing shaky images, for a flagship phone, I was disappointed to experience that, especially since the problem became more noticeable over time. Aside from the camera issue, I really enjoy my S25 Ultra. Samsung has always been my favorite brand when it comes to electronics, and I'm still very happy with my phone overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best CAMERA BAR NONE.
on September 14, 2026
Posted by: blackhayato
[This review was collected as part of a promotion.] The camera zoom helps when getting those perfect outdoor shoots. I have use this camera on numerous weddings.
This is the perfect got to phone. And I haven't even mentioned how great Dex is when working away from my pc.
This is the perfect got to phone. And I haven't even mentioned how great Dex is when working away from my pc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone !
on September 14, 2026
Posted by: Ashluym
[This review was collected as part of a promotion.] I have used Samsung for years.It is my go to brand for any phone I have never straight away from Samsung even with apples.So I know how it works when the Samsung Galaxy S25 ultra came out.I immediately knew that I wanted that to be my next phone upgrade. Camera, first, the camera is beautiful.It's perfect.I love to take pictures of the moon. All the time and it just seems to capture even the AI enhancement backdrops of landscapes are beautiful.It catches the morning light perfectly! I use my phone for a lot of gaming and I have noticed that it doesn't slow down. It's very smooth and I can most the time play my games on very high graphics 60fps and above, and it does not slow down. I haven't Had an overheating issue with it at all.It runs nice, even just watching videos on it.It runs just fine.The battery life seems to be longer.And it definitely lasts me , especially if I need it. Audio Output is nice, screen display is nice. I can hook it up to my Samsung TV just fine. I use this phone for college and for work, and it has gotten me through it !
Value
5
Written by a customer while visiting Samsung US