Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,500 Reviews)
Rating breakdown 30,500 reviews
5 Stars
26,110
4 Stars
3,447
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
The Galaxy S25 Ultra
on May 17, 2026
Posted by: Freddiefred076
[This review was collected as part of a promotion.] I am absolutely blown away by the performance of the Galaxy S25 Ultra! As someone who loves capturing memories, the camera setup is a massive game-changer. The photos are incredibly sharp, packing stunning detail and vibrant colors even in low-light settings. Video recording is equally impressive, offering cinema-grade stabilization and crystal-clear audio that makes everyday moments look professional.
When it comes to downtime, this phone is a absolute beast for mobile gaming. It handles graphically intensive titles effortlessly with zero lag, smooth frame rates, and excellent thermal management during long sessions.
What really ties the whole experience together are the Galaxy AI features. They seamlessly integrate into my daily routine, making everything from photo editing to multitasking incredibly intuitive and efficient. Whether I am using it for intensive work, streaming movies, or heavy gaming, this device handles it all flawlessly. It is the perfect companion for both productivity and entertainment
When it comes to downtime, this phone is a absolute beast for mobile gaming. It handles graphically intensive titles effortlessly with zero lag, smooth frame rates, and excellent thermal management during long sessions.
What really ties the whole experience together are the Galaxy AI features. They seamlessly integrate into my daily routine, making everything from photo editing to multitasking incredibly intuitive and efficient. Whether I am using it for intensive work, streaming movies, or heavy gaming, this device handles it all flawlessly. It is the perfect companion for both productivity and entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need and more!
on May 17, 2026
Posted by: DukwenibusCK127
[This review was collected as part of a promotion.] The streaming capabilities are awesome. I can stream my PPV's just about to any device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible durability
on May 17, 2026
Posted by: JohnR99
from Chicago
Expertise:Expert
As you can imagine your phone has become an irreplaceable part of your everyday life. I was doing laundry and my Samsung Ultra must have fell into the basket. My phone went through a complete wash cycle. I was devastated and feared the worse. When the cycle finished I saw my phone on top of the pile of clothes. To my surprise my Ultra was still on and working perfectly fine. Matter a fact the phone received messages while it was being washed. This is one tough phone and I would strongly recommend it as a phone that stands above the rest.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone only had it a short time but perfect
on May 17, 2026
Posted by: Tdv40268
[This review was collected as part of a promotion.] Galaxy AI has been awesome i love how easy it makes my day android the phone is so beautiful very fast android all around great love it I will be staying with samsung for the long haul
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest product on the market today.
on May 16, 2026
Posted by: Sonyasonya
[This review was collected as part of a promotion.] Samsung had outside themselves. The camera is astounding. The battery is long lasting and it is heavy duty
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25 Ultra
on May 16, 2026
Posted by: BigMike149
[This review was collected as part of a promotion.] I'm disappointed that the pen is no longer Bluetooth. I also miss the infrared and a headset that comes with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Features everything useful
on May 16, 2026
Posted by: MamaKelly
[This review was collected as part of a promotion.] I upgraded from an S23 ultra and the improvements have been great. Camera an vi d to easy and great pictures. Galaxy AI use very helpful when needed work, Communicationand Fun. I love using Alexa on the phone to read my library or audible anywhere. I use it to watch movies on Prime. Very help and replaced many jobs my computer used and most my tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Game Booster & Modes
on May 16, 2026
Posted by: Nathanxff
[This review was collected as part of a promotion.] I use my Samsung phone mostly for Free Fire, YouTube, and school stuff. Game Booster actually helps my games feel smoother and I notice less lag when I play for a long time. The battery is pretty good too because I can play without charging every few hours. I also tried some Galaxy AI features and they’re useful for quick searches and editing. Overall I’ve been enjoying this phone a lot and it been 2 years since I had it and it still feels great.
Value
4
Written by a customer while visiting Samsung US