Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,296 Reviews)
Open Ratings Snapshot
Rating breakdown 30,296 reviews
5 Stars
25,934
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
I really love this phone it's almost indestructibl
on September 24, 2026
Posted by: Samsunglovermontana
[This review was collected as part of a promotion.] I really enjoy this phone and I'm glad I chose it. It is almost indestructible and works very well and has great service. I love that it has a stylus and a great camera
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S 26 ultra
on September 24, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] I really enjoy my phone. Just one thing I don't like is that the S-pen is not bluetooth. But other than that, it's great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome Product Annoying O.S.
on September 24, 2026
Posted by: Lestat537
[This review was collected as part of a promotion.] I love the product, it has been a great device. The only continuous issue I have is the native Samsung software and o.s.. Just one example is the password manager and wallet. I use a different password manager and wallet and despite setting defaults the native Samsung software hi-jacks the default and causes loss of password and c.c.'s. Makes me have to change passwords and re-authenticate everything. Super annoying when your trying to pay at register or have to login in a hurry. Maddening even.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 Ultra
on September 24, 2026
Posted by: JRichard
[This review was collected as part of a promotion.] After having the S23 Ultra for about 2 years, I chose to upgrade to the S25 Ultra. I love the feel of the S25 Ultra compared to the S23 Ultra. I love how the screen is flat at the edges compared to the S23 Ultra's curved edges. Overall, I'm extremely happy with all the features, especially the battery life and amazing camera, of my new phone and I would highly recommend it to anyone looking for a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than expected
on September 24, 2026
Posted by: Skeet99
[This review was collected as part of a promotion.] I purchased my new S25 Ultra with high hopes although I was admittedly a bit anxious that it could deliver on all the hype during its release. I simply couldn't be happier! I didn't expect that I would make much use of the S Pen but I was wrong. I enjoy taking notes with the S Pen as well as using it on games. (My big fingers don't work near as well as the S Pen!) I chose the S25 Ultra to have a better device for streaming and it has performed incredibly well. After nearly a year with my S25 Ultra I simply don't know what I would do without it! I can't imagine replacing it with anything else! (Although that S27 Ultra release coming up next year looks tempting!)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on September 24, 2026
Posted by: Ashbash
[This review was collected as part of a promotion.] I love my phone amazing pictures
So much to customize, and a great gaming device as well and battery lasts forever. Love love it!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra
on September 24, 2026
Posted by: Norse2Blood
[This review was collected as part of a promotion.] I chose the S25 Ultra because the S10 was my last phone, and I had it for 7 years without a single issue! This phone is amazing, and I would buy it again if need be!! I definitely recommend this phone to everyone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Magnificence of Samsung
on September 24, 2026
Posted by: Roodox24
[This review was collected as part of a promotion.] Since I started using Android phones, it was a Samsung. Until today it's still a Samsung. With the Samsung S25 ultra it became even more difficult to do without. Between me and Samsung it's love and I chose one also for my girlfriend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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