Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,296 Reviews)
Rating breakdown 30,296 reviews
5 Stars
25,934
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
3
I chose the s25 ultra for the camera feature.
on September 24, 2026
Posted by: Jdredneck1
[This review was collected as part of a promotion.] I chose the S25 ultra, for the camera features. Over all, it is pretty good. Sadly it can't take good enough pics or high enough frames/settings to catch great picks of Rollercoaster rides.
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hey there Jdredneck1, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you adjust the camera settings to help capture the best possible photos and videos regardless of your environment. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with many features.
on September 24, 2026
Posted by: Love2own
[This review was collected as part of a promotion.] I use it alot for chatting, social media and work related issues like looking at my emails and responding to clients and coworkers. I take pictures with it and upload to clients, friends and colleagues. The phone is fast and the features are very good. It can hold alot of apps and let's me control some automated stuff like my a/c. I will definitely use it to do automated things on the future when set other things up. I enjoy the pen when I need it to sign or right notes. I wish I would of waited a few months and bought the S26 Ultra just to have the latest model. But can't complain about this model it has all I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S25 Ultra
on September 24, 2026
Posted by: FanofSamsung
[This review was collected as part of a promotion.] I chose the S25 Ultra because I really like my old S22 Ultra. I like the photo quality and the excellent battery life of the new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING phone!
on September 24, 2026
Posted by: Chlomcglow
[This review was collected as part of a promotion.] I switched from the major fruit competitor to my Samsung S25 Ultra. The security features, customization options, and functionality of the phone are better in every way. I cna still connect to all my Bluetooth devices, and I communicate with the same people! This upgrade has been amazing, and I love using this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy so far
on September 24, 2026
Posted by: ZionLion
[This review was collected as part of a promotion.] I used the Samsung Galaxy S10 for years, and honestly, it was one of the best phones I've ever owned. Even after all that time, I wasn't in a huge rush to replace it. The S10 was compact, fast enough for what I needed, had a beautiful display, and, something I really appreciated, still had a headphone jack and microSD card slot.
Eventually, though, it was time to move on. I'm glad I chose to upgrade to the Galaxy S25 Ultra. It's a big phone, but I got used to it pretty quickly. The bigger, smoother screen is great for watching videos and browsing, and the speed difference is obvious. Apps open faster, everything feels more responsive, and the camera is a huge improvement, especially when using the zoom or taking pictures in low light. Battery life is also much better, which makes a big difference in everyday use.
I do miss the simplicity of the S10, along with the smaller size, headphone jack, and expandable storage. But after using the S25 Ultra, I don't think I'd want to go back. The S10 was a great phone and still holds up surprisingly well, but the S25 Ultra feels like a major step forward without losing what I liked about Samsung phones in the first place. It's bigger and heavier than what I was used to, but overall, I'm really happy with the upgrade.
Eventually, though, it was time to move on. I'm glad I chose to upgrade to the Galaxy S25 Ultra. It's a big phone, but I got used to it pretty quickly. The bigger, smoother screen is great for watching videos and browsing, and the speed difference is obvious. Apps open faster, everything feels more responsive, and the camera is a huge improvement, especially when using the zoom or taking pictures in low light. Battery life is also much better, which makes a big difference in everyday use.
I do miss the simplicity of the S10, along with the smaller size, headphone jack, and expandable storage. But after using the S25 Ultra, I don't think I'd want to go back. The S10 was a great phone and still holds up surprisingly well, but the S25 Ultra feels like a major step forward without losing what I liked about Samsung phones in the first place. It's bigger and heavier than what I was used to, but overall, I'm really happy with the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose S25 Ultra - a Champ
on September 24, 2026
Posted by: S25Ultrareview
[This review was collected as part of a promotion.] I rely heavily on Galaxy AI features daily—from Object Eraser and Generative Edit for fine-tuning photo compositions, to Circle to Search for instantly identifying items in photos, and Live Translate for real-time dialogue translation during conversations. I am glad I chose to upgrade to the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on September 24, 2026
Posted by: Loyaluser
[This review was collected as part of a promotion.] I have always been a loyal samsung user from appliances to wearables and computers I chose this phone because is the best technology and design I couldn't be any more happy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Couple
on September 24, 2026
Posted by: Phr00zen
[This review was collected as part of a promotion.] My wife and I have been Galaxy phones from thr day they came out. I chose Samsung Galaxy S25 Ultra as its the best phone out in the market. There have been not a single issue all these years. The size is perfect and thr camera is the best ever! Nothing could move us off Samsung phones.
Value
5
Written by a customer while visiting Samsung US