Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,283 Reviews)
Rating breakdown 30,283 reviews
5 Stars
25,923
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Durable, Efficient, and snapping memories
on October 6, 2026
Posted by: BlueRose
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because its titanium chassis and anti-reflective Gorilla Armor glass withstand punishing daily use while making the display instantly readable in harsh sunlight. The upgraded 50MP ultra-wide and 5x optical periscope sensors give me unmatched focal versatility straight out of my pocket, while long-pressing the home handle to activate Circle to Search lets me immediately identify, translate, or extract info from anything on screen without disrupting my workflow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Absolutely Love This Phone!!!
on October 6, 2026
Posted by: Cavalette
[This review was collected as part of a promotion.] When I chose to upgrade my old phone to a new Samsung model, one of my friends recommended the Galaxy S25 Ultra.
As a documenter and poet, I absolutely love this phone!!! I constantly use the built in S pen and this device is like always having a hand-held computer at my fingertips.
The titanium blue color is simply beautiful! And this phone has several great AI tools, a great camera, and a lot of storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S pen funtions
on October 6, 2026
Posted by: Jbon206201
[This review was collected as part of a promotion.] Overall the s25 ultra is a good phone, the S Pen is really tricky to use. And this particular model you strip some useful features on prior models.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love how smooth and fast this phone is!
on October 6, 2026
Posted by: Dvexxon1979
[This review was collected as part of a promotion.] I chose this phone because I got an s20 note and fell in love with it. I will never get a different phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25ultra Boss
on October 6, 2026
Posted by: MBossU
[This review was collected as part of a promotion.] The S25ultra is the boss of candy bar form factor phones on the market. Samsung knock it out of the park with that one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on October 6, 2026
Posted by: Unbound
[This review was collected as part of a promotion.] I chose this phone for it's camera capabilities. Since then I fell in love with its quality and ease of use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S25 Ultra and Galaxy Ultra watch
on October 6, 2026
Posted by: StaggersSamsungProducts
[This review was collected as part of a promotion.] The 2 together is great they keep track of so much I still only figured out a small amount of their capabilities and they are very stable never freeze the screen they just keep going I am a guy that loves Samsung products its all I buy in phones watches TVs microwave Soundbars ect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No reception
on October 6, 2026
Posted by: Khally
[This review was collected as part of a promotion.] The phone has been excellent until past few months. The phone doesn’t have any reception and goes into SOS mode constantly. There’s nothing wrong with the phone provider as rest of my family doesn’t have the issue.
Value
2
Response from Samsung USBy R&R Team, October 6, 2026
Hey Khally, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know how important the uninterrupted usage of your device is to you every day. We have provided links to resources to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US