Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,292 Reviews)
Open Ratings Snapshot
Rating breakdown 30,292 reviews
5 Stars
25,931
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Won't even consider another brand !
on September 28, 2026
Posted by: babeechler72
[This review was collected as part of a promotion.] I only choose to purchase samsung products. I honestly can't even tell you how many different samsung products I currently own. I don't say this to brag, i say it because I simply won't choose any other brand then. Samsung. I love my S25 Ultra, but I keep hoping I can get a S 26 Ultra or the Z Fold 8 Ultra soon. I just never have a problem with my Samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse
on September 28, 2026
Posted by: Ralphchef
[This review was collected as part of a promotion.] Love my S25 Ultra takes stunning photos, great for work when in Dex mode. Great for playing my games. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features.
on September 28, 2026
Posted by: Just18
[This review was collected as part of a promotion.] Ive been needing a solid rugged phone. Not the best on a phone but learning with this one "i chose".
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I Love this phone
on September 28, 2026
Posted by: HappyCustomer
[This review was collected as part of a promotion.] I am so glad I chose my Samsung S25 Ultra! I knew I wanted the latest and best. It has not disappointed. I only marked the review as 4 stars because my device has the camera jitter issues with the UW camera that some early models had but it didn't start until after the warranty ended. Now I'm on my own to fix it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S25 Ultra is a Well Built Phone
on September 28, 2026
Posted by: QueensChick
[This review was collected as part of a promotion.] I chose there S Ultra series because they are strong phones. They don't break easy. I have had the S22 and the S25 Ultra and both have been the best. I love the pen. The camera quality is awesome. It's the best phone new i have had. Although I love the S Ultra series, I am willing to try the new z fold 8.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always has great products
on September 28, 2026
Posted by: TeeTotal
[This review was collected as part of a promotion.] I always choose Samsung. Im glad that I chose the ultra this time. The Ultra comes with a stylus and that alone is great not to mention all the extra perks you get with Samsung product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SAMSUNG S25 WAS GREAT!!
on September 28, 2026
Posted by: SamsungPsycho
[This review was collected as part of a promotion.] The latest mobile device offers a remarkably sleek design that feels comfortable to hold throughout the day. Its display technology provides vibrant colors and exceptional clarity for all your viewing needs. You will likely appreciate the significant improvements made to the camera system, which captures stunning details in various lighting conditions. Furthermore, the battery performance is chose, remains impressively consistent to keep up with a busy schedule. This product represents a thoughtful balance of sophisticated style and reliable functionality for any user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The best Yet !
on September 27, 2026
Posted by: Cholly
[This review was collected as part of a promotion.] I choose the S25 Ultra phone its a really good choice . Photos and video also the Ai features are amazing !
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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