Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,292 Reviews)
Open Ratings Snapshot
Rating breakdown 30,292 reviews
5 Stars
25,931
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Best phone on the market
on September 28, 2026
Posted by: MysticRemy
[This review was collected as part of a promotion.] I absolutely love the Galaxy s25 Ultra for a few reasons. First off, the camera is amazing! I don't even. Need my laptop anymore because I get everything done on my phone. I have tons of memory as well. I have my whole life on there! The sound is so good and the video quality is top tier as well.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone!
on September 28, 2026
Posted by: SirenSong
[This review was collected as part of a promotion.] I chose this phone because of it's excellent camera and other fantastic features. I am so glad I chose this phone, and I will be getting Samsungs in the future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great
on September 28, 2026
Posted by: DBoy25
[This review was collected as part of a promotion.] I upgraded from a Note 20 Ultra to this S25 Ultra. The difference is phenomenal. I love every aspect of the phone. The possibilities with Good Lock ate endless. I plan to keep for the next 7 years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone out there
on September 28, 2026
Posted by: Eknelson29
[This review was collected as part of a promotion.] I' chose the S25 Ultra because I know it offered the best features for heavy users and can handle it all. Great battery and screen.
Love how dependable the phone is during a full day of work.
The S Pen is so handy for notes and artwork.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my s25 ultra!
on September 28, 2026
Posted by: CounterTopGrimlin
[This review was collected as part of a promotion.] I chose my s25 ultra for the cameras, and man lemme tell ya these things are incredible! I use my phone to create mobile apps, do my college work and this thing never skips a beat!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrading to the S25 Ultra Was Worth It
on September 28, 2026
Posted by: CaptainAmerica83
[This review was collected as part of a promotion.] When I decided to upgrade to the Samsung Galaxy S25 Ultra, I chose it primarily for its exceptional display, seamless multitasking, and top-tier performance.
​In my day-to-day routine, this device handles everything effortlessly—from managing high-volume work tasks and clear navigation during long commutes to streaming high-definition media and taking sharp photos on the go. The battery reliability and fast processing speed keep up with a demanding schedule without missing a beat.
​It has become an essential daily tool for both productivity and entertainment, and I'm extremely satisfied with the performance and feature set.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not perfect
on September 28, 2026
Posted by: Harsh352
[This review was collected as part of a promotion.] Camera good,Speed ok, Battery good, Display average. I feel phone os getting slow for a continious gaming for 20 min. Also alot of times phone is getting stuck on screen. Also i am getting white lines alot of times on screen. The camera is ggod but need improvmnwnt on stability.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Replaced My Note 20
on September 28, 2026
Posted by: Ringley0625
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra + to replace my Samsung Note 20 5G last year. I adored my Note. This phone is a very good replacement. I would give it a 5 but the S pen was a bit of a disappointment on the upgrade. I could use the pen to control the camara on the phone before and now you can't. Otherwise I would be giving 5 stars.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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