Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,292 Reviews)
Rating breakdown 30,292 reviews
5 Stars
25,931
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
This phone is by far the best!
on September 28, 2026
Posted by: LadyMphotography
[This review was collected as part of a promotion.] I chose to go with the Samsung galaxy s25 ultra. I like my big phones and this one still fits perfectly in my pockets! Amazing features! I am a photographer and small business owner and honestly I stopped using my huge professional camera for my phone, because, well...it takes way better photos! Im not kidding! I can edit right after taking photos, using the ai assistance helps with imperfections and lighting, making an absolute amazing quality image! Obsessed! Thank you Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This model is great and power
on September 28, 2026
Posted by: CanalApn
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra as my everyday powerhouse, and it has exceeded all my expectations. The performance is lightning-fast, handling multitasking, heavy work apps, and daily navigation effortlessly without slowing down. The battery life easily powers through an entire demanding day, and the display is bright, crisp, and comfortable to read even under direct sunlight. The camera system captures stunning detail, while the S Pen makes note-taking and quick organization seamless. It is truly the complete package for productivity and everyday reliability
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A phone with a soul that brings happiness
on September 28, 2026
Posted by: Aallhan
[This review was collected as part of a promotion.] Ever since I got my first phone, I’ve been a loyal Samsung user: from my very first A10 and A12 to the S25U. My initial plan was to buy the S24U—it had been a long-time dream of mine. The incredible design and technologies that were truly new to me were very tempting, but based on a third party’s recommendation and my own deliberations, I decided to go with the next model instead. And honestly—I don’t see any downsides. The only thing that really makes me a little sad is the downgrade of the S Pen and the change to the iconic design. But these aren’t really drawbacks—it’s more a case of nostalgia for a past I wasn’t able to experience firsthand. The S25U itself is incredibly interesting: the design is just as intriguing, the camera is incredible, the convenient features—which I’m still discovering—are great, there’s a huge range of customization options, and the native operating system has a kind of soul to it. What do I mean by that? I mean that every detail gives a sense of warmth, as if it were made with care, for maximum convenience and enjoyment. It’s definitely worth the time, attention, and money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on September 28, 2026
Posted by: Redrum448
[This review was collected as part of a promotion.] Ive had samsung phones now for probably 15 years and they are near the point of perfection.
Super fast Super reliable and the camera is the best in the business.
Ive dropped this phone 20 times and nothings broke (knock on wood)
Ill be trying the S27 ultra when it comes out but to he honest I can't see how they'd top the S25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All you could ever want in a phone
on September 28, 2026
Posted by: Nervationz
[This review was collected as part of a promotion.] I was looking to upgrade my old phone, and there were so many options, but ultimately I'm glad I chose the S25 Ultra. It's got everything you could want in a smartphone: a large high-quality display, great battery life, fast charging, an incredible camera, and blazing-fast speed. So if you are looking for your next phone, I cannot recommend Samsung and the s25 ultra enough!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Rules
on September 28, 2026
Posted by: CosmiCuddler
[This review was collected as part of a promotion.] I chose samsung galaxy because they're easy to use, but watch your thumbs
I love the ease of use on my Samsung Galaxy — everything feels intuitive and I picked it all up fast. My one complaint is that my fingers are always hitting the wrong buttons; they're a little too easy to press by accident. Not a dealbreaker, but it happens daily. Overall I'm happy with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I’ve Owned
on September 28, 2026
Posted by: LDTech
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a powerful phone that could handle both work and everyday life, and I’m very happy with my decision. The display is incredibly sharp and smooth, the camera takes excellent photos and videos, and the overall performance is fast and reliable. I use my phone every day for work, emails, documents, streaming, photos, navigation, and multitasking, and it handles everything without slowing down. The S Pen is also a great feature when I need to take quick notes or work more precisely. Battery life has been solid, and I’m still discovering new features that make the phone even more useful. The Galaxy S25 Ultra feels premium, powerful, and built for people who use their phone for much more than just calls and messages. I chose Samsung again because of the features, customization, and overall experience, and so far the S25 Ultra has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 28, 2026
Posted by: ILOVEGALAXY
[This review was collected as part of a promotion.] I chose this phone because of its easy to handle,runs smooth,battery power lasts 24 hours or more before needing a charge and the picture quality is perfect. Definitely a 10/10!!
Value
5
Written by a customer while visiting Samsung US