Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,312 Reviews)
Rating breakdown 28,312 reviews
5 Stars
24,281
4 Stars
3,146
3 Stars
543
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
The Ultimate All-Day Companion
on April 27, 2026
Posted by: Christopher
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra every single day and it has completely transformed how I work and live. As a rideshare driver, having a reliable device is non-negotiable — and this phone delivers without fail. Navigation is smooth and responsive, and the battery life is outstanding enough to handle full driving shifts without needing a charge mid-day.
The camera is where this phone truly shines. I capture photos and videos of my granddaughter, family, and friends, and the results are consistently stunning — sharp, vibrant, and full of detail. I also use it heavily for TikTok, both creating and watching content, and the display makes everything look incredible.
Galaxy AI takes things even further. Whether it helps me compose messages, edit photos, or stay organized on the go, it feels like having a smart assistant built right in. The build quality is exceptional — premium in hand, sleek in appearance, and solid enough to trust in a demanding daily routine.
If you want one device that handles work, creativity, entertainment, and family memories all in one, the Galaxy S25 Ultra is it.
The camera is where this phone truly shines. I capture photos and videos of my granddaughter, family, and friends, and the results are consistently stunning — sharp, vibrant, and full of detail. I also use it heavily for TikTok, both creating and watching content, and the display makes everything look incredible.
Galaxy AI takes things even further. Whether it helps me compose messages, edit photos, or stay organized on the go, it feels like having a smart assistant built right in. The build quality is exceptional — premium in hand, sleek in appearance, and solid enough to trust in a demanding daily routine.
If you want one device that handles work, creativity, entertainment, and family memories all in one, the Galaxy S25 Ultra is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone all the way around
on April 27, 2026
Posted by: Gottagamer75
[This review was collected as part of a promotion.] Samsung really pushed “Galaxy AI” hard here—and this is where the phone stands out and where it’s a bit overhyped.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
🔥 What’s actually impressive
Cross-app AI actions
You can ask it to do things like summarize a message, pull info, and send something—all in one flow. This is a legit step forward vs older assistants.
Live call assist / transcription
AI can screen calls, transcribe, and summarize conversations—basically acting like a personal assistant.
Photo AI (Generative Edit, object removal)
You can remove objects, expand photos, fix backgrounds—it works surprisingly well most of the time.
Writing + summarization tools
Emails, notes, texts—AI can rewrite, summarize, and adjust tone quickly.
“Now Brief / Now Bar” smart updates
Shows contextual info (weather, reminders, events) dynamically on your screen.
On-device AI performance boost
The chip has ~40% faster AI processing, so a lot of this happens quickly and locally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the one
on April 27, 2026
Posted by: RickySpanish
[This review was collected as part of a promotion.] Amazing phone from speed to style. The screen is bright with vibrant color. The phone is larger but the weight isn't noticeable. With the built in Galaxy AI, completing task and integrating multiple apps and functions has never been this easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra phone
on April 27, 2026
Posted by: 4EverMe
[This review was collected as part of a promotion.] My Galaxy S25 Ultra phone takes awesome pictures! I absolutely love everything about this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ai performance & multi countries and networks
on April 27, 2026
Posted by: Cheoccs
[This review was collected as part of a promotion.] This device is powerful at all.
The AI is versatile, intuitive and very friendly to work in serveral platforms, apps and networks..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 ultra
on April 27, 2026
Posted by: Sakhaasoos
[This review was collected as part of a promotion.] I love this phone and all the fretures it has. It's better than the one I had before for the fingerprint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the features. Still learning the phone
on April 27, 2026
Posted by: Istreamalot2
[This review was collected as part of a promotion.] Galaxy AI is good. I use my phone alot to stream movies and missed shows
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good battery life and screen refresh rate.
on April 27, 2026
Posted by: ramayana
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra remains a top-tier powerhouse, specifically excelling in efficiency and display technology. While it keeps the familiar 5,000mAh battery capacity, the shift to more efficient internal hardware results in a significant boost to real-world endurance.
Value
5
Written by a customer while visiting Samsung US