Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,291 Reviews)
Open Ratings Snapshot
Rating breakdown 30,291 reviews
5 Stars
25,930
4 Stars
3,420
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
This product is AMAZING!!!
on September 28, 2026
Posted by: ILikeS25Ultra
[This review was collected as part of a promotion.] I choose this phone because It was time to get rid of my S 20 Ultra. I'm happy that I made a switch because this phone had amazing features. I like it because the wordless features it has. This phone is awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Favorite Galaxy Yet
on September 28, 2026
Posted by: GalaxyDad4
[This review was collected as part of a promotion.] I chose Samsung because I wanted a phone that was fast, reliable, and had an excellent camera. I use my Galaxy every day for work, streaming, taking pictures and videos of my family, social media, and staying organized. The display is beautiful and clear, the phone runs smoothly even when I have several apps open, and the camera takes amazing photos. Battery life has also been dependable for my everyday use. I’ve been very happy with the overall performance and features. Samsung continues to make devices that fit well into my daily life, and I would definitely consider another Galaxy when it’s time to upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I choose s25 ultra
on September 28, 2026
Posted by: beckynbia
[This review was collected as part of a promotion.] I choose s25ultra there is no better phone on the market. Has esim. Has crazy zoom photo options. Plenty of storage. I cant say enough good things abiut this phone. Very durable .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A wonderful welcome home
on September 28, 2026
Posted by: Flirt1783
[This review was collected as part of a promotion.] I chose this device in the summer of last year after months and months of reviewing the product, watching unboxing videos and specs. The s25 ultra came through. After being with the other guys for years, my last Samsung device was the Note 5. I was excited but nervous to jump back in but it could not have been a more seamless experience. I was blown away with the simplicity but also the depth of the device. Having almost full user control with base One UI as well as goodlock has been an absolute treat to make this phone my own. But the biggest difference from any other phone I've used was by far the camera. By far the best concert photo and videos I've ever had by a large margin. Overall it's been a fantastic learning experience with all the perks as well as quirks, and learning what matters most to me in a phone. This device has been so solid I plan on keeping it after my contract is up, adding a galaxy fold to my line and maintaining the ultra on a seperate line. These devices are so good I'm ready to double phone it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing Smartphone
on September 28, 2026
Posted by: BlueMonty
[This review was collected as part of a promotion.] One of my favorite features is the camera system. The picture quality is outstanding, and the zoom capabilities are impressive. The battery life is also excellent, easily keeping up with my busy daily routine.
I really appreciate the premium design, the large screen, and the convenience of the S Pen. Everything feels well-built and thoughtfully designed.
Samsung continues to deliver an excellent smartphone experience. Overall, the Galaxy S25 Ultra combines performance, innovation, and reliability in one device. I'm very satisfied with my purchase and would definitely recommend it to anyone looking for a powerful, high-quality smartphone!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Customization
on September 28, 2026
Posted by: Tabbycat
[This review was collected as part of a promotion.] I honeslty love the fact you can customize so much on this phone and the camera quality is also my favorite. Also love that fact that the price for the themes are actually very reasonable as well!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on September 28, 2026
Posted by: Vickieandthekids
[This review was collected as part of a promotion.] I chose Samsung over any device! I love my S25 ultra and it has great features. The camera is amazing and takes such quality photos, they look professional. I highly recommend this phone actually I highly recommend any Samsung product! Buy one you will love it and be totally happy with your decision!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samaung S25 Ultra
on September 28, 2026
Posted by: V8bdixx
[This review was collected as part of a promotion.] Samsung Ultra devices always are a beast! This device can do so much and then some. I had this phone for a year and I am still unlocking new features. I am beyond happy that I chose this phone and will continue choosing Samsung Ultras.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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