Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,283 Reviews)
Rating breakdown 30,283 reviews
5 Stars
25,923
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Samsung Galaxy s25 Ultra is amazing!
on October 6, 2026
Posted by: SamIam
[This review was collected as part of a promotion.] I previously had the Samsung Galaxy S24 Ultra, and when the S25 came out, I chose to immediately upgrade. Not because anything was wrong with my S24, I just wanted to make sure I received all the latest updates. And boy, I'm so glad I did, the new Galaxy Ai user experience update has introduced so many new options to make life easier. I will always be a Samsung Galaxy S series smartphone owner, that's for sure!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superior devices with excellent features!
on October 6, 2026
Posted by: TKTHIBODEAUX
[This review was collected as part of a promotion.] I chose my Samsung Galaxy s25 and s22 Ultra because they are amazing devices. I love all of Samsung's products as they are top of the line. I will also be purchasing a s26. I use my phones for everything. The AI features make the devices even more magnificent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose samsung
on October 6, 2026
Posted by: Jadedmindz
[This review was collected as part of a promotion.] I chose samsung and always have, I love my s25 ultra, absolutely a great phone. I use it heavily for work, navigation, camera, and the occasional movie/show and it works great in every aspect. I also chose my samsung watch ultra, and chose my samsung buds fe they all work flawlessly together. The battery on all my devices last days without issues brilliant screen and audio, and the camera is absolutely great, I get compliments all the time on my pictures...and that's why I chose samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
High Quality Device
on October 6, 2026
Posted by: LoveMyDroid
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because of it's notepad feature. The stylus is useful for taking notes and editing documents.
The camera is also exceptional. The zoom feature allows me to take clear, close-up pictures and videos at all the important family events such as graduations and weddings!
The camera is also exceptional. The zoom feature allows me to take clear, close-up pictures and videos at all the important family events such as graduations and weddings!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Experiencing the S25 Ultra
on October 6, 2026
Posted by: Melibbmar
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for almost a year now and it has been wonderful! It's a physically sturdy phone which is perfect for my clumsy self, and it can handle the work apps that I have to use almost daily. Pretty soon I'll be using it for school apps when classes start back up for me. I chose this phone because I knew I would need something that will both last me a long time and handle all my work (now school) needs.
The only reason I didn't give it 5 full stars is because it tends to overheat quite often. It's most likely because of the work apps I have to run on it, however, I have noticed that it overheats when I'm scrolling on only tiktok and no other apps are open. I understand that apps are always running the background but this doesn't happen with Pinterest, Instagram, Spotify. It also overheats when I'm playing simple color sorting games. I'm not sure if the games or apps I'm running are more intense(?) than I expected, but that's the only con I could find.
The phone itself has a good weight, the screen is large enough for my eyes, and the s-pen is super fun to use when I'm making creative IG story posts!
Overall, I'm so glad that I chose this phone and I'm looking forward to using it for more years to come!
The only reason I didn't give it 5 full stars is because it tends to overheat quite often. It's most likely because of the work apps I have to run on it, however, I have noticed that it overheats when I'm scrolling on only tiktok and no other apps are open. I understand that apps are always running the background but this doesn't happen with Pinterest, Instagram, Spotify. It also overheats when I'm playing simple color sorting games. I'm not sure if the games or apps I'm running are more intense(?) than I expected, but that's the only con I could find.
The phone itself has a good weight, the screen is large enough for my eyes, and the s-pen is super fun to use when I'm making creative IG story posts!
Overall, I'm so glad that I chose this phone and I'm looking forward to using it for more years to come!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra
on October 6, 2026
Posted by: Sebaston
[This review was collected as part of a promotion.] I chose the S25 Ultra to replace my S23 plus and I'm not disappointed. Faster processing, with all the same functionality I like. Very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is awesome!!
on October 6, 2026
Posted by: Antonio
[This review was collected as part of a promotion.] I chose this device because I have always been a samsung galaxy user. I prefer the galaxy because it is a very durable phone. The quality of pictures is astoundingly beautiful. I have been able to take pictures of nature as if I am a professional photographer, even with one lense broken. I've been a loyal galaxy customer and will remain so gor many more years!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's one of my best overall
on October 6, 2026
Posted by: Charadol
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because it is fast, has a long lasting battery, and an excellent camera.
There's a lot of features that I have not used yet, and it's extremely exciting to learn more about them.
There's a lot of features that I have not used yet, and it's extremely exciting to learn more about them.
Value
5
Written by a customer while visiting Samsung US