Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(28,307 Reviews)
Rating breakdown 28,307 reviews
5 Stars
24,277
4 Stars
3,146
3 Stars
542
2 Stars
159
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,324)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
My S25 Ultra
on April 30, 2026
Posted by: Skubastv
[This review was collected as part of a promotion.] I use my s25 Ultra almost every single second of the day. I am an independent worker and rely on the s25 capabilities and quickness. My Galaxy A.I has helped me out tremendously. I was truely skeptical at first but now...wow. She keeps me organized and on track. LOVE THIS PHONE!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy s25 ultra with 1tb.
on April 30, 2026
Posted by: Hooked
[This review was collected as part of a promotion.] The s25 ultra has a awesome set of cameras. Its fast and very user friendly. Its been said samsungs AI is better than apples and I believe it. Using the AI makes almost every operation on this device simple fast and headache free. I wouldn't leave samsung's products. I am waiting for their next jump in productivity before I retire my s25. Besides I love being a beta version tester!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
State of the Art
on April 30, 2026
Posted by: Kcwalks
[This review was collected as part of a promotion.] I was leery at first because I have always been a Samsung Note lover. With Note no longer being available, I decided on the Ultra Series of the most current device at the time. Let me say that it DID NOT DISAPPOINT. This device has remarkable features that I could only imagine. The Galaxy AI feature has spoiled me!!! I hardly ever use Google anymore. I'm happy with my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I DON'T recomend to NO One BUY THIS GARBAGE!!!!
on April 30, 2026
Posted by: Vieve
Please Don't waist your money buying this Garbage ! this is HORRIBLE 😡 is the worst of the worst !
Response from Samsung USBy R&R Team, April 30, 2026
Hi there Vieve, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand how distressing it can be when your device is not meeting your expectations in functionality, and we would love nothing more than to help you resolve your frustrations. Without knowing the details of your experience with your device, we have provided a link to the Samsung Support Team. They can assist you directly through chat with any frustrations you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My favorite phone to date
on April 30, 2026
Posted by: MMoura84
[This review was collected as part of a promotion.] This Galaxy phone has the best AI features I've ever seen on an android phone. The tools is has helps drive my business and social media. It's worth every penny. I am so impressed with its ability to fix photos shot too dark in tricky lighting.
Highly recommended 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
,Privacy....
on April 29, 2026
Posted by: Love to shop 2
SAMSUNG IS KING. Join the privacy team...
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
The You, Samsung for all an everything inbetween.
Sometimes a company helps more than youll realize....100% true
Written by a customer while visiting Samsung US
Customer Rating
5
Everything a good daily phone should have
on April 29, 2026
Posted by: VJ0906
[This review was collected as part of a promotion.] As a student, I use the S25 ultra for daily activities, study, and games. One particular reason I got this Galaxy AI phone was the pencil, which allows me to take notes. With a price point similar to most top level phones from other brands, along with a 7 year update guaranteed, this was the best choice!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 29, 2026
Posted by: Mexicotaco1
[This review was collected as part of a promotion.] Amzing phone with great features love the camera great for watching movies and streaming.
Value
5
Written by a customer while visiting Samsung US