Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,439 Reviews)
Open Ratings Snapshot
Rating breakdown 30,439 reviews
5 Stars
26,058
4 Stars
3,438
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Best Phone I've Ever Owned
on June 6, 2026
Posted by: Jimetsu
[This review was collected as part of a promotion.] Prior to the S25 Ultra, I owned an S23 Ultra. It was a great phone, but had it's flaws, mainly the curved display that I wasn't a fan of after a while. But now I own the S25U, and it's a phenomenal device. This thing is built extremely well. The camera is even better than the 23U, which is crazy to me. The speakers are really loud and the audio is crisp and clear. The battery easily gets me through a full day of work with heavy use. I listen to music for about 4 to 6 hours a day during my shifts, and I also use the camera a lot for scanning things throughout my shift. I typically will end my work days at around 30 to 40% battery left. If I'm not actively using it and just listening to music, then I usually have well over 50% left after work. The Galaxy AI features are also incredibly useful. My favorite in particular is the ability to summarize a really long article I'm reading to skip all of the filler. I don't do too much mobile gaming, as I am a PC guy, but the few things I did play ran smoothly. Overall an incredible device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best phones I had.
on June 6, 2026
Posted by: Misael2501
[This review was collected as part of a promotion.] One of the best phones that has had and that only has had Samsung phones, is a phone that meets all its specifications, the battery is one of the best since it has a long duration, is fast and above all has an excellent camera I give a 10/10 to this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I actually like this phone.
on June 6, 2026
Posted by: SAMSUNG4YOU
[This review was collected as part of a promotion.] When I got this phone, I didnt know how it would work for me, as I have never had a phone like this one. Websites and apps load super fast. The AI features are so up to date and really help me with certain situations, such as asking AI to help me build something like a TV stand without any directions. (I am a woman here, I dont build stuff) lol. The quality of the screen is great. The I like that videos can take up the whole screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Really great device
on June 6, 2026
Posted by: BrooklynCaribbean
[This review was collected as part of a promotion.] So i have a S25 ultra, 4yrs now really great device. There is alot of functions i would say i hardly use maybe thats cause im not a business person but its Galaxy AI features and task layouts is really easy to navigate and also since a beginner with the galaxy AI the phone actually helps me find simple ways how I speak and uses my phone to bring all together quickly and offer great advice
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has interesting features I'm enjoying
on June 6, 2026
Posted by: Shizzles1
[This review was collected as part of a promotion.] The use of AI is interesting. Enjoying to learn all i can.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have always used Samsung Galaxy. I love them
on June 6, 2026
Posted by: Shizzles1
[This review was collected as part of a promotion.] The AI feature is interesting. I'm still learning to use it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone
on June 6, 2026
Posted by: 8eercanmike
[This review was collected as part of a promotion.] The Galaxy AI features have made my work life so much better. I have the ability to use the features to help me with making pictures to put on my documents faster than ever than before.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, reliable and durable.
on June 6, 2026
Posted by: Rando222
[This review was collected as part of a promotion.] It functions very well. Fast processing speed. Amazing pictures. Im able to create quality content and the storage options are phenomenal. Galaxy AI is a nice addiction for when im brainstorming. Gemini makes organizing thoughts easier!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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