Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(29,943 Reviews)
Open Ratings Snapshot
Rating breakdown 29,943 reviews
5 Stars
25,688
4 Stars
3,383
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Love my phone
on September 28, 2026
Posted by: TheTechGuy
[This review was collected as part of a promotion.] I choose my s25 ultra because of the features and the superb quality that it offers that no other phone in the market can compare to
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy s25 Ultra
on September 28, 2026
Posted by: Juju1bean1
[This review was collected as part of a promotion.] I chose the Galaxy because of how customizable it is and because of the Spen. These phones have never done me wrong and the battery lasts me all day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features, but screen problems
on September 28, 2026
Posted by: Nectar17
[This review was collected as part of a promotion.] This phone has had great performance and battery. The display is beautiful and the design feels comfortable to hold. However, the corners of my screen have microscratches. I have always used a screen protector on my phone, however, I was under the impression from online reviews that the screen did not need one on this model. In the 6 months I have owned the phone I have found this to not be true. I have noticed micro scratches in each corner of the screen that I will not be able to get rid of, just from everyday use. This is rather disappointing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S series it been one the best since the beggin
on September 28, 2026
Posted by: Goyster60
[This review was collected as part of a promotion.] Since it came out the S series phone I had it. Can't complain nothing about it, as long you take care of it will last until the phone can support the new update and then you have to change phone. But it a product that you can use and easy to understand no matter what age you are. Try the fold did not work out but had to go back to the S series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Phone
on September 28, 2026
Posted by: GSSeriesLover
[This review was collected as part of a promotion.] This is a great phone but it would be even better if it had an S Pen locator. I chose this phone because I am a loyal Samsung Galaxy S supporter. I've had the s series phones since they came out on the market.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is the best phone I've ever purchased.
on September 28, 2026
Posted by: Hellohellohello
[This review was collected as part of a promotion.] I choose the s25 ultra because of these things. ​Ergonomics: Samsung rounded off the sharp corners of its predecessor, making the massive titanium frame much more comfortable to hold.
​Anti-Reflective Screen: The 6.8-inch Dynamic AMOLED 2X display features specialized anti-reflective glass, drastically reducing outdoor glare compared to competitors.
​Brightness & Clarity: Sharp QHD+ resolution with smooth 120Hz refresh rate and high peak brightness for effortless readability under direct sunlight.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Only samsung products
on September 28, 2026
Posted by: y4h3ll
[This review was collected as part of a promotion.] I chose my s25 ultra because I have had samsung phones since the note 3. The one thing I REALLLLY wish you guys would bring back is the IR for standard tv remote functions, that was extremely unique and versatile.
My loyalty will always be with samsung.
I even have a computer with 5 samsung ssds 840 850 870, 960 and 970 evos. All 1tb drives.
I have even turned my family in to samsung users, washers dryers and even ovens.
Excellent products!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ​Samsung Galaxy S25 Ultra The Undisputed King
on September 28, 2026
Posted by: Steveo716
[This review was collected as part of a promotion.] When looking for a device that delivers absolute peak mobile performance without compromises, I chose the Samsung Galaxy S25 Ultra—and it has proven to be a masterclass in smartphone engineering
​Samsung perfected the Ultra hardware by smoothing out the sharp corner contours and pairing a lightweight titanium frame with razor-thin, uniform bezels. The massive 6.8-inch Dynamic AMOLED 2X panel remains the absolute gold standard for mobile screens. Paired with industry-leading anti-reflective glass technology, outdoor readability under direct sunlight is flawless
And ​Under the hood, the custom Snapdragon 8 Elite processor handles intense heavy multitasking, high-framerate gaming, and 4K media rendering without missing a beat or overheating. Galaxy AI is integrated thoughtfully across the system, offering fast, on-device photo editing, real-time audio translation, and intuitive contextual search that feel practical rather than gimmicky.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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