Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(29,943 Reviews)
Open Ratings Snapshot
Rating breakdown 29,943 reviews
5 Stars
25,688
4 Stars
3,383
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4 out of 5
4
This product has been easy to use
on September 28, 2026
Posted by: PhonesRImportant
[This review was collected as part of a promotion.] I'm so glad I chose the s26 ultra, it has so many great features that I use every day including the camera, voice search, ease of organization, and the S pen which allows me to sign forms on my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better battery
on September 28, 2026
Posted by: Geokort
[This review was collected as part of a promotion.] I hope to have a better battery because until 12p.m my battery goes less than 50% without do anything just to have the waze...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Features
on September 28, 2026
Posted by: ThaniaB
[This review was collected as part of a promotion.] I chose the S25 Ultra. I love the new AI features. I like how I can just circle whatever it is I want to know more about and AI helps me find it. The S25 Ultra doesn't dissappoint.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent device
on September 28, 2026
Posted by: SunflowerSweattea
[This review was collected as part of a promotion.] When my S21 Ultra had to finally be replaced due to a broken screen after 4 years, I chose to go with the S25 Ultra. While I was unsure about the change, the new device's features, especially in the camera, immediately eased my fears. I feel more protected on this device as well. I'm still learning all of the new features, and still fumbling around discovering them, but I have never felt more at ease with a new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great
on September 28, 2026
Posted by: Bigcheech
[This review was collected as part of a promotion.] Im so glade i chose this phone. Its everything i want in a phone and then some.. all features are outstanding!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Better battery
on September 28, 2026
Posted by: Geokort
[This review was collected as part of a promotion.] I hope to have a better battery because until 12p.m my battery goes less than 50% without do anything just to have the waze...
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25 Ultra
on September 28, 2026
Posted by: Sacredly
[This review was collected as part of a promotion.] I absolutely LOVE my Samsung Galaxy S25 Ultra! I’ve been a Samsung girl for years, but this one really feels like it was made for my lifestyle.
I use my phone for EVERYTHING — running my businesses, creating content, taking pictures and videos, keeping up with my family, planning, organizing, shopping, traveling, and probably a hundred other things I’m forgetting. My phone is basically my personal assistant that stays in my hand!
The camera is definitely one of my favorite features. I love being able to capture those random family moments, beautiful scenery when I’m traveling, or content for my businesses and have the pictures come out looking amazing. The screen is gorgeous, everything runs smoothly, and I love having the S Pen right there when I need it.
What I appreciate most is that the S25 Ultra actually keeps up with me. I can have a million things going on at once — because I usually do — and my phone is right there working just as hard as I am.
I didn’t just buy another phone. I bought something I genuinely use every single day to manage my life, my family, my creativity, and my businesses.
Samsung definitely got this one right. My S25 Ultra and I are locked in!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the Samsung S25 Ultra because I love it
on September 28, 2026
Posted by: ManoMania
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because I love tge Samsung S line. The camera on the phone is phenomenal and can't wait to upgrade to the newest model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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