Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,275 Reviews)
Rating breakdown 27,275 reviews
5 Stars
23,379
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Amazing camera and operating system
on June 29, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy Ai is an awesome feature on this phone that is exclusive for Samsung users. The phone has a great camera and I love how fluid the operating system is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all
on June 29, 2026
Posted by: Lovemusic
[This review was collected as part of a promotion.] I love my samsung phone. It throughly does it all gaming, streaming, photos, music and school work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product for the price
on June 29, 2026
Posted by: Logan16
[This review was collected as part of a promotion.] I had a previous s22 ultra and the s25 ultra was no joke. Comparing the s25 ultra to the s22 ultra, almost day and night differences between the 2 phones. I've had nothing but good experiences with my s25 ultra. My favorite features are involved with the processor speed and the great camera quality. Both have served me extremely well with my time I had and currently still having the s25 ultra. One of my favorite things to do with the s25 ultra is to take photos, and with this phone, I've had nothing but been impressed on how much fun I can have with a phone camera with a quality close to an actual film camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 Ultra Review
on June 29, 2026
Posted by: Ants22
[This review was collected as part of a promotion.] Overall it is a decent phone. The phones camera can be of better quality.
Value
3
Response from Samsung USBy R&R Team, July 2, 2026
Hi there Ants22, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your device is not aligning to your expectations. We have provided a link to an article to help you with the different settings and features on your camera for the best possible photos and videos. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone one of the best that I've ever used!
on June 29, 2026
Posted by: Madmoonies
[This review was collected as part of a promotion.] Galaxy AI is VERY useful and very smart. It answers any question I have about any topic. The phone is ultra fast I never have problems streaming videos or live content. I'm very happy with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Fast, awesome camera, stylus works we
on June 29, 2026
Posted by: FrankieR
[This review was collected as part of a promotion.] Gemini is fantastic, helps me w/ workouts, recipies, photos, streaming & so much more. I just live my Samsung Galaxy S25 ultra don't know what I'd do w/out it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've had it since it came out. Great phone.
on June 29, 2026
Posted by: Jiggyshrimp
[This review was collected as part of a promotion.] Im not a huge fan of the Galaxy AI being forced in but otherwise, I love the phone. The camera could be better but thats because im comparing to my wife's S26. Planning to keep this phone for another 2 to 3 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, easy to use, tons of features
on June 29, 2026
Posted by: allu1luay4
[This review was collected as part of a promotion.] I use the galaxy s25 ultra for work and leisure. It is my every day phone so I use it a ton. Great functionality but photo quality seems to have gone down. The pen is a nice touch for notes and it is as fast as a computer. I havent had any problems with it except for the fact that is it so large. The screen cracked from my Jean pockets because the phone was too large.
Value
5
Written by a customer while visiting Samsung US