Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(29,942 Reviews)
Rating breakdown 29,942 reviews
5 Stars
25,687
4 Stars
3,383
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product.
(
943 out of
1,103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
4
GREAT PHONE
on September 28, 2026
Posted by: JayFields
[This review was collected as part of a promotion.] Overall, I’m really happy with the S25 Ultra. I’ve had it for a while now and it’s easily one of the best phones I’ve owned. The screen is excellent, everything feels fast and smooth, and the camera quality is great. Battery life has also been solid for me, even with pretty heavy daily use.
I also really like the build quality and how premium the phone feels. It’s definitely a big phone, but that’s expected with the Ultra. Performance has been great and I haven’t really had any issues with lag or apps slowing down.
That said, it’s not quite a perfect phone for me. There are a few things that I feel Samsung could improve, especially considering the price. Some of the software features feel a little gimmicky, and I wish Samsung would focus more on refining the things people actually use every day. The camera is great, but I don’t always feel like the upgrades are as noticeable as they could be compared to previous models.
Still, those are relatively minor complaints. The S25 Ultra is fast, reliable, has a great display and camera, and does pretty much everything I need it to do. I’m giving it 4 stars because there’s definitely room for improvement, but overall I’m very happy with it and would recommend it to someone looking for a high-end Android phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Samsung Galaxy S25 Ultra for the camer
on September 28, 2026
Posted by: Melody
[This review was collected as part of a promotion.] I am so glad I chose the Samsung S25 Ultra for the camera feature! I really enjoy taking pictures of the moon! I can't wait to upgrade to the Samsung Galaxy S26 Ultra! The built in privacy screen is pretty cool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the overall package
on September 28, 2026
Posted by: Lanypr
[This review was collected as part of a promotion.] I chose the S25 Ultra amd it has withstand the last two years like a champ. It still worki g like it was when new.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra: Wowsa, This Flagship Delivers!
on September 28, 2026
Posted by: GalaxyGoblinSassmaster
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a complete package with a flagship experience and high-end performance—and honestly, I’m totally and unequivocally impressed. It feels powerful and premium without feeling like I’m carrying a brick around. I really love how lite weight it feels for a phone with this much capability. The battery life is simply amazing! I can use my phone ALL day without constantly hunting for a charger. And the display? Stunning barely covers it! The reliable, highly polished, holy-cow stupidly gorgeous diplay with top-tier battery life and a phenomenal anti-reflective screen makes everything from everyday use to watching videos look fantastic, even when lighting conditions aren't ideal. And that's exactly why I chose this phone!! But hey....the caveat—the camera! The photos are sharp, detailed, and impressive enough that it literally makes capturing everyday moments genuinely fun and inspiring. While I love having the S Pen built right into the phone, I’d love to see more finger-touch functionality alongside the pen for certain tasks. Ultimately the S25 Ultra delivers where it matters most—and the camera, battery, display, and performance make it seriously hard not to love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY S25 Ultra
on September 28, 2026
Posted by: ThatGirl
[This review was collected as part of a promotion.] I chose the Galaxy 25 Ultra for the camera features and the color choices. I have been a Galaxy user since the first generation of the Galaxy phones and love the Galaxy more with each new upgrade. I will always use a Galaxy unless or until I try the fold but still a Galaxy.
I can honestly say that I have not used any of my phones to their full potential due to just not having enough time to simply learn all the features I know they have. If they had more informed tutorials for each feature that would be great! Other than that, it is a really good phone to choose for my everyday needs.
Thank you, Samsung. I'm looking forward to my next Galaxy. Cannot wait!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything and more!
on September 28, 2026
Posted by: Strongarm78
[This review was collected as part of a promotion.] I chose my Galaxy S25 Ultra because it was the top of the line option and I have been a long time user of Galaxy products. I use my phone for everything I do, literally. I run all other devices off my Hotspot, I watch podcasts and movies and stream music. It has an exceptional camera and video capturing technology. I have yet to feel as if I need something more. This device meets my every need handily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good for performance.
on September 28, 2026
Posted by: Malikk2
[This review was collected as part of a promotion.] I chose this device for the features it comes with. Fast performance and good camera. Battery is ok. 120 refresh rate is nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 28, 2026
Posted by: Sc00by0717
[This review was collected as part of a promotion.] I chose to stay with samsung year after year due to the quality and features. I've had a galaxy phone since the the first model.
Value
5
Written by a customer while visiting Samsung US