Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(29,942 Reviews)
Open Ratings Snapshot
Rating breakdown 29,942 reviews
5 Stars
25,687
4 Stars
3,383
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Samsung Galaxy S25ultra
on September 28, 2026
Posted by: DARUMA
[This review was collected as part of a promotion.] I had a Samsung device that was damaged, I wanted to update my phone before, but ,I couldn't at the moment, I chose the S25 because I heard from videos and other reviews It was an awesome phone, with a lot of features, so I chose this one and I've been so happy with it actually, I don't regret at all, it's super cool
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on September 28, 2026
Posted by: Stjepan1983
[This review was collected as part of a promotion.] I chose samsung because its the best phone ever made in my opinion, I tried every other phone on the market, and I just can't get away from samsung the phone is very versatile with whole functionality, I don't even use my pc any more , everything can be done on my phone, just love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Blows everything else out the mud.
on September 28, 2026
Posted by: Azhump
[This review was collected as part of a promotion.] So much that im still learning from this device. Updates are awesome and always packed with new fun doodles. Great phone cant wait for my upgrade to a 26 🤗
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung galaxy S25 ultra is unique & adorable
on September 28, 2026
Posted by: Chijoke
[This review was collected as part of a promotion.] The Galaxy S25 ultra is unique and comes with lots of futures one of the most adorable phone in the world. Samsung galaxy Sseries remains the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra Review
on September 28, 2026
Posted by: JSoupy
[This review was collected as part of a promotion.] I chose this phone to explore the Samsung environment and software. Android phones are my preferred smartphones and I gotta say Samsung phones feel great to use and navigate. Their cool, sleek look is matched by their internal hardware to keep ahead of competitors and get the most out of your phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time Samsung phone user!
on September 28, 2026
Posted by: NewbieS
[This review was collected as part of a promotion.] Absolutely love my Galaxy S25 Ultra and how smooth and fast it runs. The AI features make my photos look amazing and help me find things instantly. I chose this phone because it gives me everything I need without ever slowing down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera
on September 28, 2026
Posted by: AH2007
[This review was collected as part of a promotion.] I chose a Samsung phone for every upgrade for their camera features. The camera is used so much for casual photos and for formal milestone pictures I have taken of my family and friends. The display and battery life is also a plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
s 25 Ultra
on September 28, 2026
Posted by: JoeBlow
[This review was collected as part of a promotion.] I Choose the S 25 Ultra from a Note 20. For a flagship model updates are few and far between. Took forever to get 1 UI 8.5 and 1 UI 9 may be next year maybe.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 30, 2026
Hi there JoeBlow, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important it is to feel that you've made a good investment in a new device. We have provided a link to the full manual for your device to help you fully explore the enhanced features of your device including Galaxy AI, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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