Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,283 Reviews)
Rating breakdown 30,283 reviews
5 Stars
25,923
4 Stars
3,419
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Samsung knocked this one out of the park!
on October 7, 2026
Posted by: Gracie
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️
I absolutely love my Galaxy S25 Ultra! This phone is seriously impressive. The display is beautiful, everything runs incredibly smooth, and the camera takes amazing pictures and videos. The zoom is especially impressive, and the pictures come out clear and detailed even from a distance.
The battery life has been great for me, and I love how fast and responsive the phone is. There are so many features and customization options that I’m still discovering new things it can do.
The S Pen is another huge plus, especially for taking notes, editing, and just having the extra convenience when I need it. The phone feels solid, premium, and well-made.
Overall, I’m extremely happy with the Galaxy S25 Ultra. If you want a phone with an amazing camera, gorgeous screen, great performance, and tons of useful features, I definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android has never let me down
on October 7, 2026
Posted by: Hexxcia
[This review was collected as part of a promotion.] I chose the S25 ultra for it's pen. I was a frequent user of the galaxy note series so after it ended, the ultra versions were a logical choice. I love this phone overall. Very easy to figure out and use. I use the off screen memo feature more than anything else because I'm constantly writing stuff down, so I don't forget, and this keeps my place from being covered in post-its. If I had to type, I wouldn't make them. I do miss the being able to use the button on the S pen to take pictures but I've gotten used to it. It took me awhile to adjust to the lack of a headphone jack but I still love this phone. I will forever be a Galaxy person. When you look at the specs, it makes me wonder how the competition ever sells when they are always playing catch up.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 7, 2026
Posted by: Sandman
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra primarily due to its large display, superior performance, and exceptional picture quality and I dont regret it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra: The First Phone That Actually Feels
on October 7, 2026
Posted by: APEXEric
[This review was collected as part of a promotion.] I've owned a lot of flagships, and this is the first one I genuinely don't want to replace. The S25 Ultra is fast, the camera is absurd, and the battery lasts through a full day of heavy use without breaking a sweat.
But what really sold me is the AI. I use this phone constantly with Grokbot, and it's not a gimmick — it's woven into everything. Asking questions, drafting messages, summarizing stuff on the fly, it just works, and it works fast. The Snapdragon chip handles it all without lagging or overheating.
If you want a phone that feels like it has your back instead of just sitting in your pocket, this is it. Ten out of ten, and I'm not even being dramatic
But what really sold me is the AI. I use this phone constantly with Grokbot, and it's not a gimmick — it's woven into everything. Asking questions, drafting messages, summarizing stuff on the fly, it just works, and it works fast. The Snapdragon chip handles it all without lagging or overheating.
If you want a phone that feels like it has your back instead of just sitting in your pocket, this is it. Ten out of ten, and I'm not even being dramatic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra Best phone ever.. Any Samsung phone
on October 7, 2026
Posted by: Filmguyjd
[This review was collected as part of a promotion.] I am highly satisfied with my S25 Plus Ultra, as it serves as an essential, multifunctional device for my daily professional and personal requirements. As a dedicated long-term Samsung user, I continue to value the reliability and performance of your ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 7, 2026
Posted by: Rp6612
[This review was collected as part of a promotion.] The Samsung S25 Ultra is honestly one of the best phones I’ve used. The display is absolutely amazing—super sharp, bright, and smooth, and the 120Hz refresh rate makes everything feel really fluid.
The performance is excellent too. Apps open quickly, multitasking is smooth, and even heavy games run without any major issues. The cameras are another big highlight. Photos have great detail and the zoom is especially impressive. The S Pen is also really useful for taking quick notes, editing photos, and doing small things more conveniently.
The battery easily lasts through a full day with normal use, although heavy gaming and camera usage can drain it faster. The phone is definitely on the expensive side and is quite large, but if you want a premium Android phone with a great display, cameras, performance, and S Pen, the S25 Ultra is a great choice.
Overall, it feels like a proper flagship phone and is definitely worth considering if you want one of the best Android phones available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on October 7, 2026
Posted by: sanjeevansanu
from California
Expertise:Intermediate
The stunning 6.9-inch anti-reflective display is a masterclass in clarity, staying brilliantly bright and legible even under direct outdoor sunlight. Powered by the Snapdragon 8 Elite processor and 12GB of RAM, multitasking and high-end gaming are buttery smooth with zero lag. The versatile 200MP camera system captures breathtakingly crisp and reliable photos, while helpful Galaxy AI additions genuinely streamline everyday tasks. Housed in a durable titanium frame with the trusty S Pen included, it is a magnificent flagship device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my samsung galaxy s25 ultra
on October 7, 2026
Posted by: GStorm
[This review was collected as part of a promotion.] I chosen the samsung galaxy s25 ultra because of the samsung galaxy note 4. From then on I had a samsung galaxy with a styles for work, games and 3d printing. I use it with Google to keep up with every day life. I draw notes and blueprints with measurements. I wouldn't know what I would do without it.
Value
5
Written by a customer while visiting Samsung US