Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,274 Reviews)
Rating breakdown 27,274 reviews
5 Stars
23,378
4 Stars
3,026
3 Stars
531
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
A power house
on February 10, 2025
Posted by: That samsung guy
from Wisconsin
Expertise:Expert
This represents a balanced upgrade from previous Note and Ultra models. While I preferred the curved edges of the S21 Ultra, the flatter screen's enhanced durability is understandable. Eliminating the sharp corners of recent Ultra models was a wise decision. The flat sides contribute to a more manageable hand feel. I am impressed by the extended battery life achieved with the familiar 5000 mAh battery. While long-term assessment of AI capabilities is pending, the device otherwise adeptly handles diverse smartphone applications, from professional tasks to gaming. The S25 Ultra offers comprehensive functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Too many new features
on February 10, 2025
Posted by: Lbhusal
[This review was collected as part of a promotion.] All good and, i like the new audio ereaser feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Ultra Yet!
on February 10, 2025
Posted by: TarHeel
[This review was collected as part of a promotion.] The aesthetics are beautiful. The in hand experience is very comfortable. The AI features are amazing. Scrolling and navigation is very fast and smooth. One UI version 7 has endless customization choices. The Now Brief and Now Bar keep me up to date with current news, events, and schedules The cameras and all of their features make me feel like a professional photographer. I really enjoy using the audio eraser. The S Pen offers great features and convenience. I have owned several Notes and Ultras. The Galaxy S25 Ultra is the best yet. I love it owning it and using it. It is definitely a flex.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Should have kept my S24 Ultra
on February 10, 2025
Posted by: jd1761
from Miami
Expertise:Intermediate
Should have kept my S 24 Ultra. Received S 25 Ultra and feels like I downgraded from first class to coach. Small phone, rounded corners, no bluetooth pen. Just like every other phone except twice the price.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, February 11, 2025
Hi there Jd1761, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how important specific features of your device are to you every day. While the corners have a more round shape with the Galaxy S25 Ultra the display size has been slightly enlarged from 6.8 inches to 6.9 inches. The weight has been lessened and the width and depth have been made smaller for a more easily carried device. If you are seeking a larger display the Z Fold Series of device has the largest inner display. We have also provided a link to an article to help you with the updated features and usage of the S Pen with your device. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Samsung Community
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on February 9, 2025
Posted by: Madhanagopal
[This review was collected as part of a promotion.] I like so much of option at this model I thank to Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Packed for the long haul.
on February 9, 2025
Posted by: Megatron3
from Baton Rouge, LA
Expertise:Expert
Came from the s23ultra and this is a phenom. Can't say I used the S-pen much if at all so I didn't miss the Bluetooth function going poof. This phone is blazing fast. Screen quality is crazy beautiful (kudos Samsung). Battery life is remarkable, seriously. It took 4 days for it to catch but when it did, WOW. Easily can go a day + on one charge. Charging is fast. The new UI is Priceless and soooo much fun. No overheating issues or nothing. Absolutely no hiccups so far (9 days in). This phone was created to take it's user on a 4 yr ride, respectfully. Trade-in program is top-notch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a big fan of Samsung Android gets it done for
on February 9, 2025
Posted by: Mantdrin007
from California, South Lake Tahoe
Expertise:Beginner
As long as the volume key and on/off buttons don't stick like the s series did a long time ago all galaxy Samsung note 3 great, volume was low but I just ran it into another instrument to boost the sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It's not a Smartphone. It's an Experience.
on February 9, 2025
Posted by: LOVNMyS25U
[This review was collected as part of a promotion.] To unbox the Galaxy S 25 Ultra is an experience of it's own. I ordered the 1 TB Version in Titanium Jade Green. What a beautiful finish. Depending on how the light hits it, it almost appears to be different colors. Shades of Green, Silver, Rose & Blue. I thought it would be gorgeous but when opening the box was mesmerized. The lack of sharp corners and the implementation of flat sides really amplifies the appearance of top quality high-end design. It truly is a remarkable piece of useable art. We haven't even touched on performance. Touch the power button an in a matter of seconds the S25U is fully booted and ready to unlock and enjoy. Everything on this device is smooth and effortless. Packed with so much power in reserve no task has even prompted a hiccup from it's buttery smoothness. I have never experienced a device that has come closer to reaching a level of perfection. The display is breathtaking from the vivid colors to the Abyss that is the deep, rich blacks. The display is beyond amazing. Battery life is up from it's predecessor and really the 5,000 mah capacity is more than enough since it gently sips from the charge throughout usage. I wouldn't be an Ultra fan if I didn't mention the removal of bluetooth from the S Pen. A big disappointment. It is forgivable in my opinion due to the fact that mistakes do happen and I predict this is an error that will be addressed with it being reintroduced with future models. All in all a flawless device that I highly recommend.
Value
5
Written by a customer while visiting Samsung US