Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(30,609 Reviews)
Rating breakdown 30,609 reviews
5 Stars
26,201
4 Stars
3,463
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product.
(
1,138 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
I love this phone!!
on February 27, 2025
Posted by: Tlennon
[This review was collected as part of a promotion.] 5 Stars - Exceptional in Every Way
The S25 Ultra is hands down the best phone I’ve ever used. From its sleek design to its stunning display, everything feels premium. The screen is incredibly bright and smooth, making videos and photos look amazing.
The camera system is truly next level. Whether I’m taking photos in low light, zooming in from a distance, or capturing everyday moments, the quality is outstanding. It’s replaced my need to carry a separate camera on trips.
Performance is flawless — apps launch instantly, multitasking is smooth, and the phone handles demanding tasks without hesitation. Battery life is excellent, easily lasting a full day with regular use, and fast charging is a lifesaver when I’m in a rush.
Samsung’s software feels polished, with lots of customization options to make the phone work exactly how I want it to. Plus, little features like the S Pen and improved AI tools make everyday use even better.
If you want a phone that does it all — incredible camera, top-tier performance, all-day battery, and a stunning design — the S25 Ultra is absolutely worth it. Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade coming from an S22 ultra
on February 27, 2025
Posted by: Zephyr73
[This review was collected as part of a promotion.] This phone looks really clean and classy.
The processor is really efficient compared to the S22 Ultra which I am coming from. This causes the phone to be smooth, cooler and have a huge battery life.
The camera is just too good for a phone camera, I love the point and shoot output and the manual camera is just the icing on the cake
The phone also comes with pretty cool AI features. One of my favorites is "Audio Eraser". I take some videos but a lot of motion capture photos. It helps me to remove the background noise and focus on my voice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 27, 2025
Posted by: Luv2shop
I bought this a month ago and I'm happy I didddddd
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I expected more
on February 27, 2025
Posted by: Nikkib
[This review was collected as part of a promotion.] In reality the price of this phone mixed with all the hype, i expected to have a device that would do absolutely anything I told it to. Granted it has a lot of cool features like the audio eraser but i feel like they are so basic. I could do everything this phone does on my stylo6 aside from the AI stuff, and even that lacks . Idk I just expected so much more and feel like Samsung is simply at a stand still when it comes to new ideas so they keep trying to revamp the old ones. I mean have you seen the coloring book? Cmon Samsung. Really the stylus should be equipped with Bluetooth or something bc ive lost a million of these things.. Again...I just expected more ..........
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new s25 ultra!
on February 27, 2025
Posted by: Lovelybird
[This review was collected as part of a promotion.] I truly enjoy the seamless actions across apps it works flawlessly. I also really enjoy the now brief, and I use the now brief every single day, multiple times a day. Of course, I bring my phone with me everywhere. Everywhere I go I find a helpful way I can use my phone. Whether it's to take pictures on the awesome 200 megapixel camera, or to check the weather using my now brief. I recorded a video my birthday party, and there was so much noise in the background. I used the audio eraser to help with that! No matter where I go my phone is always of use for me. I truly enjoy taking pictures with my family, and this phone has amplified that experience tenfold.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a goog phone
on February 27, 2025
Posted by: Jobando
[This review was collected as part of a promotion.] I love your new interface, easy to use, I like the way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect device
on February 27, 2025
Posted by: Santip2004
[This review was collected as part of a promotion.] The best cellphone in the market right now, the best camera and the battery last all day.
You go fast trough one app to another and again the camera is the best of this device, the audio eraser is super good and the new "now brief" is excellent to know every detail of your health plus it's works excellent with my galaxy watch.
Excellent service
You go fast trough one app to another and again the camera is the best of this device, the audio eraser is super good and the new "now brief" is excellent to know every detail of your health plus it's works excellent with my galaxy watch.
Excellent service
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 27, 2025
Posted by: Natti13
from Florida
Expertise:Expert
I've had the s25 ultra for two weeks now. I upgraded from 22 ultra. I was hesitant to upgraded but I am happy with the phone. The only flaw i do not like the feature of being able to use the S pen to take use the camera. I feel like really help the samsung galaxy s ultras to stand out it's ashame it's no longer a feature. Wish there would be a upgrade that changes this.
Features
3
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 28, 2025
Hi Natti13, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We would love to help you find the ways to have camera controls from a distance, and discover the features of your redesigned S Pen. We have provided links to an article to help you with the S Pen, and the full device manual to help you with the voice controls and hand gestures. Lastly, we have provided a link to the Samsung Support Team to answer any questions that may arise during usage. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US