Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8 out of 5
4.8
(30,609 Reviews)
Open Ratings Snapshot
Rating breakdown 30,609 reviews
5 Stars
26,201
4 Stars
3,463
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5 out of 5
5
Awesome clarity and quick response
on March 7, 2025
Posted by: JD5575
[This review was collected as part of a promotion.] This phone does an amazing job when switching between apps and streaming services. Seamless and crystal clear clarity. The response time for everything on this device is super quick.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast and Sleek
on March 7, 2025
Posted by: KickSpork
[This review was collected as part of a promotion.] The Samsung S25 Ultra is the sleekest and fastest phone I have ever had. It starts and fully loads in under 30 seconds. The sound library is great and camera is top notch. I came from an S22 Ultra and this was an amazing upgrade. It's also much lighter than the 22. I love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is unbelievably advanced.
on March 7, 2025
Posted by: Loladarkangel
[This review was collected as part of a promotion.] The specifications of this mobile device are truly exceptional, I now understand why it is referred to as a Galaxy. The processing speed is remarkably swift. The camera operates at a level of quality comparable to that of a movie. I use it to shoot content and the audio eraser is one of my most favorite features. .I value the AI assistant, which I utilize daily, whether it's to set an alarm or to remind me of tasks for the upcoming week. The gaming experience on this device is smooth and uninterrupted, the HD screen is of superior quality. Makes me feel I am using a console and not just my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding phone
on March 7, 2025
Posted by: Fastride7
[This review was collected as part of a promotion.] Going from a s20 phone to a s25 ultra is amazing by far
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the phone to own
on March 7, 2025
Posted by: Coachtotech
from Ohio
Expertise:Expert
The best samsung phone to date. The look, the feel and the build are top notch
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Device
on March 7, 2025
Posted by: LCattt
[This review was collected as part of a promotion.] Awesome Audio Eraser Best purchased made in a while
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Samsung and how easy it is to use.
on March 7, 2025
Posted by: Gametime49
[This review was collected as part of a promotion.] Gaminggo over spec details and the like here, but I want to highlight that I like the tiny hardware changes in the Galaxy S25 Ultra. The sides have flat edges now, the corners are rounded, and even the S Pen stylus doesn't stick out so much from the bottom housing. The bezels (the black bars around the screen) are slimmer, which makes the screen bigger with minimal changes to the phone's dimensions. The flatter edges make the phone comfier to use one-handed,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device many great features
on March 7, 2025
Posted by: Bananapants1985
[This review was collected as part of a promotion.] I went from an s21+ to an s25ultra about 2 weeks ago and can't look back the new ai features are amazing, the slightly bigger screen is a welcomed addition, the spen is great for quick notes on the go and ability to pin to the always on display, multi app works great for productivity, new 200mp cameras is wonderful for taking images for saving memories or even when working on something to remember wire placement or assembly, I truly have not found a single thing im unhappy with on this device. The audio eraser is amazing to make videos extra clear if recording in public and the ai image tools are nice for altering or getting rid of extra objects in pictures and the genini/bixby/google assistants being seamless throughout the phone including the gallery and all apps is really nice also
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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