Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Average customer rating
4.8
(27,087 Reviews)
Rating breakdown 27,087 reviews
5 Stars
23,264
4 Stars
3,002
3 Stars
516
2 Stars
145
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,190)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB S938U Unlocked - Titanium Jetblack - Titanium Jet Black
Customer Rating
5
Samsung galaxy s25 ultra AI-Powered
on February 14, 2025
Posted by: Inderjit
[This review was collected as part of a promotion.] Now brief is a super easy and helpful feature in s25 ultra. It gives the all usual day activities on a one place like what's the weather today, where we planned to go, today's news etc. On the other side, I would say audio eraser is a absolutely best feature in a phone which we need ever. It helps a lot when we are out on certain situations on a roadside, beach or windy areas. When we record videos the wind sound is super high in video. This feature helps to almost remove that sound 99.9% from the videos. You can remove the other noise from video also. The AI of S25 ultra is working as our expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI blows my mind
on February 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It really help me to edit some better pics and especially while I'm taking notes from school
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 14, 2025
Posted by: Stillo
[This review was collected as part of a promotion.] This device offers a seamless user experience with impressive performance. The visuals are stunning, boasting vibrant colors and sharp details. Gaming is a breeze, handling even demanding emulators without a hitch. It's a powerhouse of technology packed into a sleek design. A truly remarkable piece of hardware for both work and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone.
on February 14, 2025
Posted by: Heath1234
[This review was collected as part of a promotion.] Seems to be a lot more advanced than the 24 ultra I had before. I love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on February 14, 2025
Posted by: Atlaaaa
[This review was collected as part of a promotion.] It is seamless action across apps. Very nice and fast. Audio erase function is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra Review
on February 14, 2025
Posted by: Samsungforlife2
[This review was collected as part of a promotion.] This phone has made transferring from my previous model seamless and easy to use. The phone has a great camera and resolution for the screen. Additionally I like the AI features and the ease of use without the need to type everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing...
on February 14, 2025
Posted by: Dave
from Reno, NV
Expertise:Intermediate
Not impressed. I want my phone (Galaxy Note Ultra 20) back. I held out trading in or purchasing new because I loved my phone and it's features, and they stopped making the Note series (I've had every model since they came out) It's like they added a bunch of features, and removed all the good stuff from previous models. Like, yesterday I went to take a family picture only to find the pen doesn't work... that's literally the only reason I want the pen. There's no flip covers available for these. I work in the trades, and that is a must to protect the screen. I'm so disappointed. I really just want my old phone back. I've been a Samsung loyal customer since the first Galaxy. I think I will start checking out other manufacturers. I really wanted to give it 1 star, but the phone does work so far. Also, their Shop App is pretty glitchy and I ended up getting a white case instead of a black case.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, February 18, 2025
Hi Dave, thank you for sharing your thoughts about your new Samsung Galaxy S25 Ultra with us. We would love to help you love your device as much as possible and find ways to have all of the functionality you are seeking. We have provided a link to an article to help you with the functionality of the redesigned S Pen for this device. We have also shared a link to the full device manual to help you discover features of voice controls and hand gestures to control the camera of your device. We have lastly, shared a link to the Samsung Support Team if you have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on February 14, 2025
Posted by: SJL100
[This review was collected as part of a promotion.] The screen is super nice and smooth and the cameras are great! The AI features are for the most part useful and can be a big help when well integrated. Overall this is such a great phone!
Value
5
Written by a customer while visiting Samsung US